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The new Mercedes-Benz collided before it started. 4S: twice maintenance is given.

2024-11-05 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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According to netizens, a Mercedes-Benz owner in Shandong bought a Mercedes-Benz E300L sedan in Yantai Star. As a result, the car accidentally hit another car when the salesperson explained the automatic parking function on the day of picking up the car. The 4S shop said it could only repair and give two maintenance gifts. Specifically:

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On July 19, the owner finally waited to pick up the car, and the new car also hung the license plate. Because it was a new car at that time, many of the functions were not very well understood, and then the 4s shop sales started to drive the owner's new car to explain the functions of each button normally.

According to the owner, when the 4S shop sales demonstration reached the last step of the automatic parking function, I didn't know whether it was a vehicle problem or a sales operation problem at that time. The vehicle directly hit the parked car next to it, which also caused the bumper of the vehicle next to it to be damaged.

Before the new car opened the 4s shop, there was an accident, and the owner also said that he was very sad, because the vehicle was the original paint and how to repair it later was not the original paint. In addition, the owner also said that the original plan to arrange new car stickers, is to prevent scratch problems appear paint damage.

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Subsequently, 4S shop negotiated with the owner, and the scheme given was free maintenance and two free maintenance. But the owner can not accept, because his new car, touch has not touched the accident, this change to which owner is also unacceptable, and their own change to spend a lot of money to buy the vehicle also do not care about these two maintenance costs.

In addition, the owner also said that he knew that the automatic parking function of the vehicle was activated, without any operation, once touching the vehicle will terminate the function. At that time, sales not only blocked the steering wheel, but also stepped on the accelerator. During this period, the owner's boyfriend also asked the sales, automatic parking still need to step on the accelerator. Therefore, the owner thinks this is not a small probability event, but an operation error!

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At present, the owner also knows that the vehicle has been listed is unable to return the car, but because the vehicle is damaged by employees in the 4S shop, I hope to be able to give a specific solution, not just give two maintenance, but also do not drag it all the time.

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