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According to relevant media reports, Miss Mu from Hangzhou recently went back to her hometown and parked her car in the parking lot for three months. When I came back, I found that the trunk of the car had become a big water tank, and there was moldy and long hair. What exactly is the situation?

Miss Mu from Hangzhou bought an A4L car from Audi 4S store the year before last and has now traveled more than 4000 kilometers. Some time ago, she went back to her hometown for three months and parked her car in a parking lot.

On July 9, I came back thinking about the car for more than a year. I wanted to go to the 4S store to change the oil. As a result, I went to the store to change the oil. When the staff of the 4S store drove the trunk a dozen times, I was dumbfounded and found that there was a serious leak in the trunk. And the interior board is covered with thick yellow hair.

As for this problem, the staff of Audi 4S store said that Miss Mu's car had been repaired outside, so it may not have been repaired. But Miss Mu could not recognize it because she said that she had bought her car to repair it or not, and she had never repaired it. But Miss Mu believes that the vehicles are all original factory paint, and there has been no accident, and the trunk of the vehicle is leaking, so it is suspected that there is a quality problem with the vehicle.

After inspection, Manager Hu of Audi 4S store found that Miss Mu usually did not pay attention to cleaning up the leaves and dead branches that fell in the cracks in the trunk, affecting the tightness of the trunk. It also said that when the vehicle came, it was found that there were three obvious water marks in the sealing position of the vehicle, which probably pressed the tree position and caused the leakage to form stagnant water.

Miss Mu does not agree with the explanation of 4S store. So Hu, the manager of the 4S store, suggested that they could remove the debris from the car and conduct a watering test. If there is a leakage in the vehicle, the cause can be found in time, and if there is no leakage, the reason can be summed up.

Subsequently, the 4S store continuously flushed the trunk with a high-pressure water cannon for 5 minutes, and no signs of water leakage were found when the trunk was opened. Therefore, after testing, Manager Hu believes that there is no quality problem with the vehicle, and if Miss Mu does not agree with the results of the experiment, she can also choose a third-party organization for testing.

After negotiation, Miss Mu's vehicle problem has reached a preliminary maintenance opinion with the 4S store. First, the store will inspect the water intake of the vehicle as a whole, and then give the corresponding maintenance cost. The store is also willing to give further communication and consultation to Miss Mu from the point of view of customer care.

In this regard, we can judge the larger reason, or because the car owner did not clean up some withered branches and leaves in time, resulting in the failure of waterproof tape. Therefore, it is also hoped that if the majority of car owners often park outdoors, they should clean up some rubbish in time to avoid the same problems.

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