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Recently, some members of the public have reported that since they bought a car a year and a half ago, there has been a lot of problems for a year and a half, such as failure of the steering wheel, power outage of the battery, and so on, so that the owners of the car do not dare to drive the car now. what on earth is going on?. Let's take a look.

Ms. Li, a citizen, bought a Zhongtai electric car from a Zhongtai electric car store at the end of August 2018. Only a month later, there were frequent problems with the electric car.

According to Ms. Li, the glass began to be repaired from the first month after buying the car, the glass and shell were loose, and the trunk could not be closed.

Ms. Li didn't care much at first, thinking that these were minor problems, and when she reflected these problems to the car dealership, she also promised to help Ms. Li fix her car after sale, so Ms. Li did not investigate these problems very deeply.

Until half a year ago, Ms. Zhang found that there was a failure of the steering wheel while driving, and when the vehicle turned left or right, she needed to screw the steering wheel to the end, which made Ms. Li doubt the quality of the car.

As a result, Ms. Li contacted the store for an after-sale explanation after the steering wheel failed, but the reply was "can only be repaired, not changed." other than that, there is no other explanation.

Half a month ago, there was something wrong with Ms. Li's car, this time because of the power outage of the electric car battery.

According to Ms. Li, when she was driving at that time, the power was suddenly cut off in the middle of the journey, and now I still feel a little scared when I think about it. After that, I never dared to drive this car again, even if it was repaired. Therefore, Ms. Li hopes that the sales store will agree to return or change cars.

The relevant media followed Ms. Li to Zhongtai electric car sales store in Times Motor Square to inquire about the matter. The sales manager of the sales store was unable to deal with the matter when he was out. The media dialed the sales manager's phone and informed him of his intention.

In the afternoon, the media called the sales manager of the sales store, and the sales manager said that he had consulted and communicated with Zhongtai automobile manufacturers and reached a preliminary agreement with Ms. Li to return the car.

Not long after the new car was driven, there were steering wheel locks and power outages, which were unacceptable to anyone, not to mention endangering their own lives and those of others. Fortunately, the sales store also agreed to Ms. Li's request and agreed to return the car, and the matter came to a successful end.

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