AutoBeta(AutoBeta.net)08/03 Report--

According to media reports, when Mr. Sun, who was doing business in Jinan, was driving his customers to Weifang on a business trip, the wheels of the car normally driven by Mr. Sun suddenly burst and the car stopped after taxiing for more than 100 meters. The 4S staff said that if the appraisal results show that it is a quality problem, they will be held responsible.

It is understood that Mr. Sun was driving a BMW X5SUV, which he bought at the end of 2018 at a cost of 820000, and the vehicle was imported. As a result, the wheels of the car he had just bought for half a year suddenly burst during normal driving. Mr. Sun suspected that there was a problem with the quality of the wheels of the car.

According to Mr. Sun, on the evening of July 8, when he drove the car normally, he felt that the car was shaking very hard. Mr. Sun quickly put the foot off the throttle, then slowly hit the brake and pulled over, and the car taxied for more than 100 meters. The passenger was not hurt, but thought there must be a shadow in her heart because she was screaming the whole time.

As can be seen from the video, the wheel hub on the outside of the car did not suffer any damage and burst from the middle position. Mr. Sun also said that the vehicle's alarm system did not give any indication throughout the process.

After learning the situation, BMW Chinese staff took samples of the wheels and said they would take them back to the headquarters in Germany for testing, but the feedback time of the test results was uncertain.

For the alarm did not show, the after-sales manager explained that the tire suddenly lost pressure and ran out of gas, so it was impossible to call the police at this time. As for the reason why the wheel hub of Mr. Sun's BMW burst, the after-sales service manager guessed that it was because the vehicle hit a hard object that it suddenly burst. After that, a repairman found a tire of the same type as Mr. Sun's vehicle, cut it at the scene and explained it.

At present, both sides have their own opinions on the cause of the accident, but both sides agree to deal with it after the test results come out. Jinan Baoyue line after-sales service manager also made a commitment. "if the final appraisal result is recognized by the guests, it is a product quality problem, we are sure to fulfill our obligations in accordance with the relevant laws and regulations."

As for the problem of hub cracking, the editor also learned from the Internet that it is not an individual case, and the majority of BMW 5-series owners, and there are many owners of different models have reflected the hub cracking problem. The hidden danger of hub cracking is also huge, which may seriously lead to vehicle overturning. I hope BMW China will pay enough attention to this problem.

Welcome to subscribe to the WeChat public account "Automotive Industry Focus" to get the first-hand insider information on the automotive industry and talk about things in the automotive circle. Welcome to break the news! WeChat ID autoWechat