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The domestic car complaint list was released in July 2019, with Peugeot 408 and Volvo XC60 still ranked first and second, respectively. Honda Accord complaints increased, engine failure lights turned on and power lost.

In July, there were 7055 car complaints, of which 45 per cent were Chinese independent brands, 16 per cent were American brands, 12 per cent were German, 11 per cent were Japanese and 7 per cent were legal.

In addition to Peugeot 408, Volvo XC60 and Volkswagen Longyi as the top three with the largest number of complaints in July, the climate also includes Buick Kaiyue, Chery Arize 5, Buick Yinglang, Audi A4L, Citroen C4L, Volkswagen Maiteng and Zhongtai T600.

Dongfeng Peugeot 408 perennial complaint list, the original sales are not eye-catching, the complaint rate is still so high, is also a very magical thing. The specific problems of Peugeot 408 include tire cracking, abnormal noise of shock absorber, burning oil and so on, which have not been effectively solved so far. Another PSA group model, the Citroen C4L, also has complaints about engine oil burning.

Volvo XC60 has been a regular on the complaint list for many months, still ranked second, the main problem is the car body resonance problem. So far, there are a large number of car owners complain that Volvo XC60 low-frequency resonance, resulting in driving in the process of pressing eardrum, earache, head bang, seriously affecting the driving experience.

According to feedback from car owners, Volvo manufacturers offered a so-called "customer perception enhancement scheme" in April, including replacing the tailgate damper block and updating the 2.0 software system, but the problem of low-frequency resonance has not been substantially improved. Due to the ineffectiveness of the treatment plan, there are still many collective complaints from Volvo XC60 owners.

One of the XC60 owners said, "when the vehicle is driving, it will give drivers a headache and tinnitus, which will seriously endanger driving safety. The problem has not been improved after feedback, and it is injured every time it is driven."

Another owner said that the car had severe ear pressure, headache, nausea and could not be driven. After the 4S store implemented the April plan at the end of July, the situation became more and more serious after replacing two rubber piers in the rear compartment and upgrading the 2.0 system.

At present, Volvo manufacturers to complain users in addition to "upgrade and improvement in accordance with the relevant program", but also inform customers that the vehicle belongs to the normal range of vibration, there is no need to worry about vehicle safety and quality.

A popular joint venture Class B car became the topic of complaint on the July list. The "stall door" broke out in the 10th generation Accord at the end of July, and there were many cases of high-speed stall, the engine fault light was on, and then the power suddenly disappeared. at present, the phenomenon is mainly focused on fuel models with Honda's 1.5T turbocharged engine. No fault code was detected in the relevant 4S stores, and GAC Honda claimed to have launched an investigation and verification.

At present, the number of complaints against the 10th generation Accord models continues to increase, with 38 Accord complaints in the first week of August, surpassing Peugeot 408 and Volvo XC60. If the manufacturer does not give an effective solution or statement in time, if it goes on like this, the champion of complaint volume in August is likely to be successfully counterattacked by Accord.

In terms of its own brand, the Chery Erize 5 is the autonomous model with the largest number of complaints, including rust and gearbox setbacks. Geely's two leading models, Boyue and Dihao, were on the list, with complaints of gearbox setbacks, engine jitter and body rust.

Some continuous outbreaks of complaints really need to be paid attention to by manufacturers to give effective solutions as soon as possible to solve user problems.

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