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2024-11-05 Update From: AutoBeta autobeta NAV: AutoBeta > News >
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According to relevant media reports, a car owner in Hefei, Anhui Province, who bought a Mercedes-Benz sports car in a 4S store, found traces of repaint in many places as soon as he drove home, which made him suspect that he had bought an accident car. For the new car paint abnormal, 4S point has been unable to find out for a long time.
On July 17, the owner Mr. Wang bought a new car at Penglong Rongfu Mercedes-Benz 4S store in Baohe District. After getting the license plate, he left the car in the 4S store for decoration. Shortly after Mr. Wang drove his car back on the morning of July 18, a friend found that the car had been painted.
Subsequently, Mr. Wang and his friends hastened to examine the car carefully, and there was more than one problem.
According to Mr. Sun, only after discovering this situation, he also went to the maintenance technician to check the situation, and it was confirmed that there were obvious patching marks.
Mr. Sun's friend said, "the paint on every radar hole in the car has exploded, so there is a case of secondary painting, but the original factory will not be like this."
After inspection, a total of three paint anomalies were found in the radar hole of Mr. Wang's new car, under the right lights and on the right wing. That afternoon, Mr. Wang drove the car back to the 4S store. And the technical director also admitted that there were traces of paint, but did not admit that there was disassembly and assembly.
The next day, the staff of Penglong Rongfu communicated with Mr. Wang face-to-face, and gave a compensation plan, giving Mr. Wang a maintenance, and affixed cars and clothes to places that were easy to touch.
Mr. Wang said he could not accept the compensation plan for the 4S store, and worried about whether the car was an accident and whether it had been disassembled or disassembled.
In this regard, Mr. Wang felt that he bought an accident car and suspected that the 4S store had deliberately concealed the situation. Why is there such a problem with the new car you just bought? has the front bumper been replaced after all? Therefore, it is hoped that the merchants can make a refund and exchange.
As the owner of the car, Mr. Wang, was away on a business trip, on the afternoon of July 25, with the entrustment of Mr. Wang, Mr. Sun and the reporter came to the Penglong Rongfu Mercedes-Benz 4S store where the car was originally bought.
There is indeed an abnormal problem with the paint of the new car, the sales manager in the store also admits, but there is no case of disassembling and assembling the bumper. In order to confirm his story, the sales manager took Mr. Sun to the maintenance workshop to check the screws on the chassis of the vehicle. However, after a careful examination of all aspects of vehicle transportation and sales, no maintenance of vehicles was found. In the end, the reason for the abnormal paint of the new car has not been found out for a long time, and the settlement of the matter has reached an impasse.
After negotiation, Mr. Sun reached an agreement on behalf of the car owner Mr. Wang and Penglong Rongfu 4S store that both parties jointly entrust a third-party inspection agency to identify the cause of the abnormal paint of the vehicle, and then discuss the solution according to the appraisal results.
Generally speaking, if the vehicle involved has been repaired and the 4s store still sells it knowingly, and may be suspected of fraud prohibited by law, then according to the provisions of the Consumer Rights and interests Protection Law, if operators commit fraudulent acts in the course of business, they should increase the compensation for the losses suffered by consumers, and the amount of compensation shall be three times that of consumers' purchase of vehicles.
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