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Recently, Mr. Wei from Jiaozuo, Henan Province reported to the media that a Kaiyi X3 he had just bought suddenly ignited spontaneously at 3: 00 in the morning, and the whole car was burned beyond recognition. After contacting the 4S store, he did not make a reasonable explanation, or even avoided answering the phone. What's going on? Let's take a look at the details.

Mr. Wei bought a Kaiyi X3 at a store called Jiaozuo Kaihui 4S on December 28, 2017. When he returned home on the afternoon of April 11 this year, Mr. Wei parked his car at the door. Unexpectedly, the car suddenly caught fire at more than three o'clock in the morning. The whole car was burned beyond recognition, leaving a frame that could not even see the license plate of the car.

Mr. Wei then went to the fire center to make an identification, according to the recognition of the fire brigade showed that: the cause of the fire to eliminate lightning, artificial arson, the remaining fire, can not rule out electrical faults. So Mr. Wei suspected that there was something wrong with the circuit of the car, but three months later, the 4S store still did not give an explanation, and finally Mr. Wei asked the media for help.

Then the media followed Mr. Wei to the 4S store where he bought the car, and the person in charge of the 4S store said that the recognition issued by the fire center said that it could not be ruled out, that is, it could not be completely determined, and the manufacturer needed to re-identify the cause of the accident.

The person in charge also said that according to the data, Mr. Wei's car is indeed bought here, but can not rule out the later maintenance is not to the formal 4S store, now there are problems, come to find the 4S store.

Mr. Wei's mother said angrily that the car had been in an accident for three months, saying that she had waited for the manufacturer's accident identification report and had not heard anything about it for three months, so she gave a Kaiyi inspection report.

As for this so-called inspection situation book, we can see that there is not even an official seal, signature, or even the most basic date, and it is impossible to prove whether it is a certificate sent by Kaiyi brand. when the reporter asked the person in charge of Kaihui to take out the original situation book, the person in charge said that he did not have the original, because he was not from the Kaiyi factory, so I did not have the original.

Finally, under the comments and criticism of the media, the person in charge said that he would coordinate the solution with the manufacturer within three days and give Mr. Wei a satisfactory answer.

Three days later, the media came to the Jiaozuo Kaihui 4S store again. Can the person in charge get the appraisal certificate issued by the manufacturer about the specific cause of the car fire?

The reporter called the person in charge many times but showed that "the phone could not be connected". Then the reporter reflected the situation to the Bureau of Industry and Commerce, and the director of the Bureau of Industry and Commerce still showed that "the phone could not be connected" after dialing the phone.

In the afternoon of the same day, Mr. Wei said that he had got in touch with the person in charge and agreed to meet with the Industry and Commerce Bureau to coordinate the solution to the matter. When the media asked whether to get the appraisal certificate of the manufacturer, the person in charge also said that he could not get the appraisal certificate of the manufacturer, but the manufacturer would send a letter to the owner of the car. Mr. Wei said that he had lost confidence in Kaiyi and had made no progress in three months.

The person in charge said that Mr. Wei would be given a cash compensation for this matter. The purchase price of this car was 76900 yuan, which was paid to Mr. Wei at a 50% discount in cash.

Although the settlement was finally reached with a 50% discount in cash, the cause of the car's fire is still unknown. It is hoped that the 4S store can seriously investigate the vehicle and take precautions.

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