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The owner of the Accord 4S store was refused to protect his rights, and the stall door "incident" was finally recalled.

2024-11-18 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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AutoBeta(AutoBeta.net)08/08 Report--

A few days ago, due to a number of Honda Accord stall door "events" more and more noisy, recently circulated on the Internet a video, video content is Honda owners come to 4S shop for rights protection, the impact of the incident may involve hundreds of thousands of owners.

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The video shows an Accord owner arguing with a general manager in the store. The owner of the Accord bought an Accord in the store for more than ten days, and there were two stalls on the highway, so he came to the store to negotiate and communicate how to deal with it.

However, it was blocked by the general manager of the store, and said: "Rights protection can be carried out according to the normal legal process, but now it is impossible to hinder our normal business."

The owner said: "I came to negotiate the problem, but you called so many people to watch, and took video, when we were prisoners?"

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In addition, the owner also said that his vehicle has been open for more than ten days, because of the quality of the vehicle, such a big thing but still said that can not reach the reason for return? And now online Accord "stall door" so serious, you do not know, but also deliberately conceal, delay time not to deal with.

For this problem, the reply of the general manager in the store is that they need to test the vehicle first, and then they can feed back the results to the manufacturer, and then the results will be informed to the consumer as soon as possible.

The owner said he wanted to get a specific processing time, and the store has not been able to give a reply.

Previously, after several consecutive days by the "Accord stall" problem screen, obviously is not an occasional individual event, Guangben also recognized the seriousness of the problem, recently took recall measures to control the development of the situation.

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On August 8, GAC Honda filed a recall plan with the State Administration of Market Supervision and Administration. Since August 30,2019, some domestic Accord models equipped with 1.5T turbocharged engines have been recalled, totaling 222674 vehicles.

The explanation for vehicles within the scope of this recall is that due to the design of air flow rate at the outlet of intercooler of engine, when the vehicle is driving under high temperature and high humidity environment such as heavy rain, a small amount of condensed water may accumulate at the outlet of intercooler. In this case, condensed water droplets may be sucked into combustion chamber during rapid acceleration, resulting in engine misfire. In extreme cases, the engine may enter protection mode, resulting in limited acceleration during driving. There are potential safety hazards.

The solution given is that devices to optimize the air flow rate at the outlet of the intercooler will be installed free of charge for vehicles in the recall range to eliminate safety hazards.

In addition, the emergency measures are that before the vehicle is recalled for maintenance, the user shall drive carefully when driving in heavy rain weather conditions, and stop the vehicle in time when the acceleration of the vehicle is limited. After the engine protection mode is stopped and the vehicle is restarted, the vehicle can be restored to normal use. Users should contact their dealer as soon as possible after the recall begins to make an appointment for repair.

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After various stall situations appeared recently, Guangzhou Automobile Honda finally made a recall of vehicles. Honda was proud of the "Earth Dream" engine. Last year, CR-V was the Accord this year. The two major home products frequently had accidents. The next days are not easy.

In addition, there is another point worthy of our attention. At present, most models such as GAC Honda and Dongfeng Honda adopt 1.5T Earth Dream series engines. I don't know whether the engines of these models will stall in the future.

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