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In accordance with the requirements of the regulations on the recall of defective Automobile products and the measures for the implementation of the regulations on the recall of defective Automobile products, Beijing Hyundai Automobile Co., Ltd. filed the recall plan with the State Administration of Market Supervision and Administration, and decided to recall a total of 400377 Xintusheng cars from August 17, 2019.

Recall brand new Tusheng cars with 1.6T engines made between August 17, 2015 and September 18, 2018.

Due to design reasons for some vehicles within the scope of this recall, when the vehicle continues to drive for a short distance in a low temperature environment, the engine oil level will increase, and when the oil level rises to a certain extent, the engine fault indicator may be lit. If the vehicle continues to run in this state, it may cause engine damage, and there are hidden dangers.

In this regard, Beijing Hyundai Automobile Co., Ltd. will upgrade the engine ECU program for vehicles within the scope of the recall free of charge, and replace the engine water pipes equipped with throttle valves, so as to better restrain the increase in the liquid level of oil and eliminate the decline in power caused by the last recall, and eliminate safety risks. There is a free lifetime warranty for engine failure caused by this problem.

It can be seen that the reason for the recall is still due to the problem of "rising oil". Choose to recall again, because after the first recall, many car owners have reported problems such as fuel consumption upgrade and power decline, and there has been a spate of complaints about the new Tusheng recall and upgrade. Under the pressure of strong consumer opinion, the AQSIQ issued a news release on August 8 forcing Beijing Hyundai to recall Tusheng twice.

On October 26, 2018, the AQSIQ issued a recall notice on Beijing Hyundai's new Tusheng. It is reported that the recalled vehicles are brand-new Tusheng cars with 1.6T engines produced between August 17, 2015 and September 18, 2018. A total of 400377 vehicles. The reason is the same problem.

At that time, Beijing Hyundai's solution was to "upgrade the engine ECU program and install bushings in the HVAC outlet pipeline to restrain the increase in oil level, thereby eliminating safety risks."

As for the solution of the two recalls, this recall not only continues to upgrade the ECU program, but also installs the engine water pipe with throttle valve, and emphasizes that the engine-related failures caused by this are free of charge for life. It is slightly different from the first time, but whether such a solution can completely solve the problem depends on the follow-up.

Beijing Hyundai sold 351000 vehicles from January to June, up 4 per cent from a year earlier, with sales of 62900 vehicles in June, up 25.5 per cent from a year earlier, according to data provided by the Federation of passengers. It can be analyzed that the sales situation of Beijing Hyundai from January to May is actually not good, and relying on the opportunity to clear inventory, sales rose in June, which led to an increase in cumulative sales in the first half of the year.

Sales are falling, but quality complaints are on the rise. According to quality complaints, Hyundai's multiple models have been complained about a variety of problems. Quality problems occur frequently, brand reputation is in jeopardy. Beijing Hyundai, which is at a dead end, not only does not face the problem squarely and shows sincerity to solve the quality problems encountered by consumers, but continues to fool around without regret. According to the statistics of the car quality network, at present, the number of complaints from modern car owners to modern is as high as nearly 10,000.

Although the active recall is the responsible performance of the automobile manufacturers from the side, the recall ultimately shows that there are problems with the automobile products themselves, and too frequent recalls will inevitably make consumers lose confidence in the whole brand, thus leading to the decline of the whole brand power, so the product quality is the key of the automobile enterprises.

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