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Audi picked up the car that night and checked the suspected maintenance car 4S store: admit to tampering with it.

2024-11-17 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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AutoBeta(AutoBeta.net)08/10 Report--

Buy a new car, only to get a suspected maintenance car. Recently, this kind of thing was encountered by Mr. Yu in Jiangsu Province. Mr. Yu reflected that on the same day, the new Audi car he bought had the problem of running out of direction. after inspection, it was found that there were many traces of suspected maintenance in the new car. what's going on? Let's take a look.

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Mr. Yu, who lives in Jintan District, Changzhou, Jiangxi Province, bought an Audi Q5L at a local store called Ding'ao Audi 4S on April 22 this year. Mr. Yu said that the car only drove more than 100 kilometers and has been left in the community for four months, and there are more and more problems with the new car.

According to Mr. Kui, he spent more than 300,000 yuan on the car, and when he was driving that night, he found that the car was out of direction. After that, he drove the car to a friend's auto repair shop to check and found that there was something wrong with the sheet metal and spray paint, including the lights, which made him unbelievable, and then Mr. Yu contacted the 4S store.

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It is not difficult to see that there are many doubtful points in Mr. Kui's car. First of all, the hood of this car is not tightly closed and the gap is uneven. When you open the hood, you can see that there are a lot of new solder joints inside, which are obviously repaired. Secondly, a certain part of the screw appeared to be displaced, which was obviously moved, and the white paint on it was not in harmony with the paint of the new car. In addition, judging from the intake fence at the front of the car, there are obvious cracks in the plastic parts.

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What is even more difficult to understand is that the car's two headlights were produced on November 28, 2018 and December 6, 2018, respectively, and the car's factory date is indeed November 15, 2018, that is to say, after the car left the factory, the headlights are still in production, but this is obviously not in line with common sense.

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For all the above doubts, Mr. Yu suspected that what the 4S store sold him was a maintenance car.

The next day, Mr. Yu went to the 4S store to ask for an explanation, but the person in charge of the store said that he did not know and that he was also a victim, but the person in charge said that he would help Mr. Li solve the matter, but four months later there was still no answer.

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On August 5, the media followed Mr. Li to the Ding'ao Audi 4S store. Yao Huan, the sales manager, said that because the transportation process of the car was so complicated, the 4S store could not be monitored, and whose power was still under investigation.

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But when each car is delivered, the 4S store will check it, which is a routine operation, but why the car is so suspicious that the 4S store didn't find it at all? The sales manager said that if the car had a quality problem before it was delivered, it would not be in the hands of Mr. Yu.

But Mr. Yu felt that the 4S store was passing the buck. The new car had been decorated for several days before the car was handed over. Under such circumstances, it was impossible not to find so many problems with the car.

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Industry insiders said that the pre-factory inspection of the car, including appearance, chassis, paint, etc., Mr. Yu's car problem is very obvious, according to reason 4S store has been easy to find.

In the eyes of consumers, the new car is a brand new, unused and unrepaired vehicle, and the repaired vehicle will obviously affect the purchase choice of consumers. According to the relevant laws and regulations, if one party deliberately informs the other party of the false situation, or deliberately conceals the true situation and induces the other party to express its wrong meaning, it may be recognized as a fraudulent act, and the consumer may ask for a "refund of one compensation for three".

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The lawyer said that if it is proved that the operator has committed fraud in the process of providing services to consumers, the operator may bear three times the liability for compensation in accordance with the provisions of the Consumer Rights and interests Protection Law.

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At present, Mr. Li has filed a lawsuit with the Jintan District people's Court of Changzhou City, asking Ding'ao Audi 4S store to "return one for three", and will continue to pay attention to the follow-up related progress.

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