AutoBeta(AutoBeta.net)08/11 Report--

According to relevant media reports, a Mercedes Benz owner in Zhengzhou suddenly found that the throttle lost power during high-speed driving, and the fault lights of the entire dashboard were all on. However, the reply from 4S shop and manufacturer is that all inspections are normal, and they want to install an instrument in the car to make the accident happen again.

Earlier, Mr. Wang bought a Mercedes-Benz A-class sedan in Zhengzhou Star, which happened on July 27.

According to the owner Mr. Wang introduced, At that time the car was driving at a speed of 110km/h on the high speed, The car suddenly flameout, No throttle, Brake, Instrument panel fault lights all lit up, The car once fell into a state of out-of-control, Let Mr. Wang feel very afraid. Driving at a high speed, the speed is 110, there is no brake and no power. I feel scared just thinking about it!

Moreover, Mr. Wang also provided a video of his sudden failure at high speed, from which it can be seen that the speedometer on the dashboard did not respond, and 4S stores said they had seen the video. Therefore, Mr. Wang's vehicle was also tested, but the specific cause of the vehicle problem could not be found.

After failing to detect the specific cause, 4S requested that Mr. Wang's Mercedes be fitted with something to record the fault, ensuring that the fault was accurately recorded the next time it occurred.

For this reason, Mr. Wang is very angry. Isn't it obvious that he is joking with his life? If it is to identify small faults unrelated to safety, this practice is still possible, but high-speed flameout, out of control this is not a trivial matter ah, do not do well is to lose life, 4S shop this practice is obviously excessive.

The 4S store also said that they were normal in terms of software, hardware and road test vehicles, and that if they didn't do so, they couldn't find out the specific cause of the failure. Mr. Wang replied that the video I recorded was fake?

In this regard, Mr. Wang hopes that 4S stores can give specific reasons for vehicle accidents, but 4S stores say they need time, so they hope owners will put vehicles in the store for testing, because vehicle accidents are sporadic, so the time cannot be determined.

Finally, 4S shop said it would contact the manufacturer quickly and give Mr. Wang a full answer. And during this period, Mr. Wang will also be provided with a transportation vehicle. If the cause cannot be found out, the responsibility will be fulfilled according to the Three Guarantees Law.

For 4S shop said can not detect the accident, need to install recorder to find out the specific cause is really very wrong, and as the store not only to give Mr. Wang a reply, but also need to give the majority of Mercedes-Benz owners a satisfactory answer, but also hope that manufacturers stand in the consumer's position to consider this problem, give consumers a satisfactory solution.

Welcome to subscribe to the WeChat public account "Automotive Industry Focus" to get the first-hand insider information on the automotive industry and talk about things in the automotive circle. Welcome to break the news! WeChat ID autoWechat