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Millions of Porsche pick up ten minutes engine failure, 4S store: return the car to wait for the manufacturer to reply

2024-09-17 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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The Porsche picked up by millions of dollars made the owner of the car very broken. According to reports, Mr. Liu recently spent more than 1 million yuan on a Porsche at the Zhongyuan Porsche Center in Zhengzhou. he picked up the car the same day and had engine trouble. He drove for three days and repaired it for five days and asked for a return and replacement.

Mr. Liu said that less than ten minutes after the new Porsche car he bought left the gate of the 4S store, the engine malfunctioned and left it there. It took less than three days to repair it for five days, driving a total of more than 700 kilometers, and more than 600 kilometers were all in the maintenance road test. For car owners, such a car is not convenient, I am afraid it is a burden.

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"the engine failure code appeared in the new car in less than 10 minutes. When we drove home after maintenance, there was another engine failure, a sudden lack of cylinder, abnormal shaking of the whole car, and a dozen electronic failures. You can basically feel the obvious shaking of the whole car when you hold the steering wheel in your hand, and then you can't step on the throttle anymore. There are serious quality problems with more than one million new cars. I hope the 4S store will give me an explanation. " Mr. Liu described an experience after he picked up the car.

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During the negotiation between the two sides, Mr. Li, marketing manager of Porsche 4S store, said that the vehicle has been repaired at present. The owner, Mr. Liu, thought that the new car was a serious quality problem and asked for a return and replacement.

Mr. Liu is very angry, he said that the 4S store not only did not give a clear cause of the failure, but also repeatedly evaded, and there was no progress in communicating with the manufacturer for many days.

The technical manager of the 4S store explained the cause of the failure, saying that the lack of cylinder of the engine could be caused by oil or a faulty product injector.

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Mr. Liu immediately offered to return the car, and the 4S store marketing manager thought the car did not meet the requirements. After negotiation, the 4S store said that it would submit the relevant application for the return of the car to the manufacturer, and there would be no reply until about 7 working days.

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