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According to relevant media reports, Mr. Jiang, the owner of a Mercedes-Benz in Jiaxing, bought a Mercedes-Benz car. As a result, the headlights were flooded in three days. After testing, the 4S store also agreed to replace them, but the car owners thought they were buying pure imported models, but the lights were not made in Germany.

In July, Mr. Jiang of Jiaxing Haiyan bought a Mercedes-Benz GLC 200 SUV from Ruitong Motor sales Company, which cost a total of 410000. As a result, I drove the car home that day and found water in the lights.

According to Mr. Jiang, "it rained heavily the next day, and it was full of water. I couldn't see clearly at all. I couldn't see the road clearly at night. I must have blocked a lot of light at night. I couldn't drive this car at night. I got up on the third morning." the two lights inside are all sewage. "

Later, Mr. Jiang also provided the photos at that time, you can see that the headlights are obviously foggy, but because it is a picture, it is difficult to judge whether the water is inside or outside.

As a result, Mr. Jiang drove the car to the Jiaxing Hexin Mercedes-Benz 4S store for testing on July 11.

According to Mr. Jiang, at that time, 4S detected that one light was leaking, while one light could not be detected, but both lights had water.

After inspection, the 4S store agreed to replace the new headlights, but Mr. Jiang had some concerns about the lights provided by the 4S store.

Mr. Jiang said, "I don't agree with them when they say they want me to change the Hungarian lights, because I bought the original car imported from Germany, which should not belong to me. Why don't they deal with it? I am in the excavator business. When we buy excavators, or when we buy cars of other brands, they tell me to buy authentic accessories from the original factory."

Later, when he came to this Ruitong Automobile sales Co., Ltd., the staff said that Boss Zhang was not there, so he contacted Boss Zhang by phone. Boss Zhang said that when he picked up the car, Mr. Jiang had to issue an invoice immediately because he was in a hurry to pick up the car. so I got into the car from a 4S store in Quanzhou, Fujian, and left it in the store for a few days, and the lights were normal.

As a result, Mr. Jiang sent me a picture when he drove back, saying that the headlights were foggy. Then I asked Mr. Jiang to bring the car over. As a result, I saw that it was really foggy, so I went to the Jiaxing 4S store with Mr. Jiang to do a test, detected that the headlight was leaking, and said that this should be said to be a quality problem.

After that, Boss Zhang said that considering that there was such a problem as soon as the car was bought, he could compensate Mr. Jiang for two maintenance and ask the 4S store to extend the guarantee for two years after the lights were changed.

As for the statement of headlights, Boss Zhang said that the mainframe production of vehicles is made in Germany, but it does not mean that it also produces headlights. Germany only produces cars, not headlights, and some factories of Mercedes-Benz may be in Hungary or somewhere else, and the argument for the original is that what comes out with the car is called the original, and if the bad thing is said, it is the original factory accessories.

Boss Zhang also said that the 4S store promised and promised to replace the original parts for Mr. Jiang's car, but Mr. Jiang did not accept it.

Then the reporter came to the Jiaxing Hexin Mercedes-Benz 4S store, a money manager said that Mr. Jiang's car lights detected a leak, saying that popular, that is, the sealing is not good, which can be regarded as a quality problem, they can contact the manufacturers to replace the original factory lights. as for where the accessories are produced by the manufacturers, ask colleagues in the accessories department.

So Mr. Jiang first dialed the 400 number of Mercedes-Benz customer service center.

Mercedes-Benz customer service center staff said that whether the lights with the German-made lights, is replaced by dealers, they do not know.

Later, the manager of Jiaxing Hexin Mercedes-Benz 4S store called back to the reporter.

Jiaxing Hexin Mercedes-Benz 4S store manager Qian said that this accessory through the number inquiry, there are only headlights made in Austria.

Manager Qian also said that the lights changed for Mr. Jiang were not made in Hungary, but in Austria, and the original two headlights in Mr. Jiang's car were also made in Austria, so he can rest assured to replace them. At present, Mr. Jiang said that he would consider it before making a decision.

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