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"I am the owner of Changan CS75. This is the car after a traffic accident. The vehicle crashed so badly that one airbag did not eject. " Mr. Yang, the owner of Changchun car, also said that he had complained to Changan Automobile Company afterwards, and so far there was neither a clear statement nor a reasonable solution, while the staff of the 4S store told himself that he might not have hit the point.

Such a reply made Mr. Yang very angry. It can be seen that the Changan CS75 was scrapped and beyond recognition. Fortunately, the owner, Mr. Yang, was not seriously injured in the accident. "there is nothing wrong with people, but it is very infuriating for the staff to reply to this," Mr. Yang said.

At 4: 00 a.m. on August 13, Mr. Yang was driving a Changan CS75 from Daling Town, Gongzhuling City, Jilin Province, to Changchun when he suddenly stopped when the car in front slowed down. Mr. Yang's vehicle was behind the car, but a heavy semi-trailer behind did not have enough braking distance to cause a rear-end collision.

"I was driving normally on the road, and in front of me was a heavy barn-fence truck, which suddenly slowed down and stopped. I slowed down behind him, but the car behind me didn't react and rear-ended my car directly behind the front car. " Mr. Yang also said that the rear car was a heavy semi-trailer. After the other party found the rear-end collision, he quickly turned the steering wheel aside, which was very dangerous. The rear car ran over from the right side of his car and overturned in a ditch under the next big tree.

According to Mr. Yang, he was wearing a seat belt at that time, and the accident caused the vehicle to be seriously deformed. He climbed out of the cab window with many minor injuries and no fractures, but none of the six airbags on the car popped up. "I've been using this car for almost three years, and I haven't had any glitches, and then I usually use it to save fuel, but after such a big deal, I was angry that one of the airbags didn't eject." Mr. Yang said that after the traffic police arrived, the accident was held responsible for the car behind, and the insurance company also arrived at the scene.

Mr. Yang, who has not yet passed the warranty period, bought this car from Changchun Ruiming Automobile Trading Co., Ltd. on October 19, 2016, at a cost of more than 110000. After the accident, the car was parked in a parking factory.

"after such a big accident, the manufacturer has never had relevant personnel to detect why the vehicle did not eject the airbag." 'i didn't ask for any claim with the 4S store and the manufacturer from the beginning to the end, 'Mr. Yang said.' I just wanted an explanation, but I found the 4S store many times, but the other side only looked at the photo, and the manufacturer didn't even come to take a look at the scene, 'Mr. Yang said.

"my car is now scrapped and crashed like that, and the staff at the 4S store also told me that the airbag probably didn't eject because it didn't hit the spot." Mr. Yang also said that the other 4S store kept telling me that in addition to not hitting the spot, it may also be because the speed was too slow and did not exceed the 60km/h at that time. However, they did not give me a clear explanation, and the manufacturer has not taken the initiative to contact me.

The damage to the vehicle was so serious that Mr. Yang was not worried about the loss of the vehicle because the rear car was fully responsible, but the airbag did not eject. He hoped to get a satisfactory answer and a reasonable compensation.

On August 18, the local media contacted Chen, the manager of Changchun Ruiming Automobile Trading Co., Ltd., who said, "I can only talk to the customer about this problem from an objective point of view. At that time, the customer was a big car before and after. He hit a large car, which is relatively high, so his first contact may not be the crossbar in front of the car." Mr. Chen also said that he did not say that the airbag did not eject and must not have hit the point, and had fed back the photos and problems provided by the customer to the manufacturer.

At present, Mr. Yang can only wait for further testing and reply from the manufacturer.

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