AutoBeta(AutoBeta.net)08/19 Report--

According to netizens, Mr. Yang from Fuzhou, Fujian Province bought a DS7 compact SUV and found that two functions were not found in the vehicle package after picking up the car. according to the manufacturer's leaflet, the package contains many items, but Mr. Yang's own car lacks two of them.

In early July, Mr. Yang bought a DS7 compact SUV at the Huajun Tianyuan 4S store in Fuzhou, which is the 2018 ds7 Sports Sharp Edition. It cost 269900 to install an intelligent driving assistance package when choosing a package, while the price of the sports pioneer was 244900, because it was also equipped with two optional packages, a 15000 intelligent driving assistance, and a 10000 big screen, because it was cleared of inventory, so the landing price was 230000 yuan, but it was later found that there were two less configurations, one is DS intelligent navigation, and the other is driver attention assistance.

Because after discovering this problem, Mr. Yang also learned about it on the Internet and on the group of car users. Judging from the pictures of the two functions released by the car friends, he really did not have these functions.

According to Mr. Yang, when he found the 4S store, the store said that Mr. Yang's sports pre-sharp version did not have these two configurations in the package, but only in the pre-sharp version. It also said that the full name of Mr. Yang's car is Sports Xianrui S2, which is the only one in the country. Of course, Mr. Yang said that he could not accept such an explanation. And looking for customer service to protect their rights for more than a month still has no results, has been saying that it is feedback, but can only seek the help of the media.

On July 19, the car owner came to the 4S store again to learn about the situation, the lack of intelligent navigation and driver attention in the assistance, in the end is the manufacturer missed installation or 4S store deliberately did not clearly inform it?

The reply I got was still feedback with the manufacturer. One of the sales managers said: "We are further negotiating with the manufacturer about the car owner's optional package configuration and so on, and we will give an answer in a few days." "We will continue to pay attention to the relevant follow-up.

Welcome to subscribe to the WeChat public account "Automotive Industry Focus" to get the first-hand insider information on the automotive industry and talk about things in the automotive circle. Welcome to break the news! WeChat ID autoWechat