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According to media reports, the Volkswagen CC car, which Mr. Cheng, the owner of Xi'an, bought at a cost of 310000 yuan, unexpectedly leaked an engine 30 kilometers away on the same day. He negotiated with the 4S store for nearly a month, but there was still no solution. After reading the report, many onlookers said: authentic public!

Mr. Cheng said that he spent 310000 yuan on a limited edition Volkswagen CC at the FAW-Volkswagen 4S store near the confluence of Xisanhuan and Fengye Avenue in Xi'an on July 25, 2019. Only 30 kilometers after the car was picked up, he found the phenomenon of oil dripping. At this time, the new car driving history data show that only 72 kilometers.

The 4S store inspected the Volkswagen CC that returned to the store and found a large amount of oil on the removed engine guard. After some testing, the car owner, Mr. Cheng, was told that there was something wrong with the tightness of the engine.

Mr. Cheng said, "after the test, the 4S store told me that the oil was leaking because the hot weather caused the glue to open." Immediately, Mr. Cheng also rejected the solution of repairing the car in the 4S store and proposed to return the car.

For the specific cause of the engine leakage of the new car, the 4S store said that the vehicle needs to be sent back to the original factory for comprehensive testing, and the factory will give detailed conclusions and maintenance methods.

However, Mr. Cheng waited for a month, but did not get an answer, which made him a little worried, so he followed the example of other car owners to protect his rights. On the morning of August 19th, in the FAW-Volkswagen 4S store, the owner of the car, Mr. Cheng, sat in a Volkswagen CC, arguing with the staff in the store.

The engine oil leakage appeared on the day of buying the car, which made the car owner very angry and the shop owner very helpless. The person in charge of the 4S store said that when he got into the car from the manufacturer, he did check it many times, and all felt helpless in the event of this.

In the end, the two sides agreed that the 4S store would have a full refund and the faulty car would be returned to the factory for maintenance.

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