AutoBeta(AutoBeta.net)08/27 Report--

Following the previous Nantong, Jiangsu Province, the owner of a new Mercedes-Benz car frequently broke down in January, and the owner was beaten to protect his rights. There is another accident at Wenfeng Mercedes-Benz 4S store in Nantong. The car owner bought a Mercedes-Benz car to the Mercedes-Benz 4S store, but the car was asked for back by the 4S store after a few days, and the money for buying the car could not be got back for the time being. what's the specific situation?

According to Ms. Huang, she took a fancy to a Mercedes-Benz car at Wenfeng Weiheng 4s store in June this year, and then paid in two installments, first paying a deposit of 50,000 yuan to Zhao, a salesman in the store, and then paying the full amount on July 1, including purchase tax and other expenses.

Ms. Huang recalled that she came to the 4S store at around 5 p.m. on the day of the payment, but the salesman Zhao said that the financial staff was off duty and asked Ms. Huang to give the money to herself, and then help Ms. Huang give it to the treasurer. Because of the trust in Mercedes-Benz, everything seemed normal at that time. Ms. Huang agreed.

Unexpectedly, after a period of time, Wenfeng Wei Heng Mercedes-Benz 4S store informed her by phone that the car could not be driven, and asked for the car that Ms. Huang paid in full.

On August 12, the Mercedes-Benz 4S store informed Ms. Huang that there might be something wrong with the car. Later, I received a call from the police station, saying that the salesperson of the Mercedes-Benz 4S store turned himself in and needed Ms. Huang to make a statement at the police station before she knew the specific situation.

It is understood that at present, there are a total of 8 customers in a situation like Ms. Huang. Some of them paid in full, others paid a deposit, totaling 700000 yuan. The 700000 was handed over to Zhao, who is in charge of sales and service in the 4s store, for various reasons at that time.

In this regard, Wenfeng Weiheng Mercedes-Benz 4S store staff explained that salesman Zhao stole the company's contract, and the deposits of all customers who served were transferred to their own personal accounts. It also said that they were also injured parties and that all responsibility was borne by Zhao, a sales consultant at that time. At present, the 4S store has called the police.

For this incident, Ms. Huang said that because her money was paid to the Wenfeng Weiheng Mercedes-Benz 4S store, but now her car is being impounded in their company, and now she just wants the car to be returned to her.

The staff of Wenfeng Weiheng Mercedes-Benz 4S store replied that the car is still parked in our company's parking lot, but our company has not received the full payment of the car, so according to the whole process, the company must have full payment for car release.

In view of Zhao's situation, they will also take judicial channels, of course, the company will actively cooperate with the customer's interpretation work, and actively deal with this matter. In addition, the company hopes that Zhao's father can bear the matter of repaying the money, and has sent personnel to Suzhou to find his father to try to solve the matter.

In addition, several other customers involved in the case also provided their own details.

On July 4, the whistleblower and friends booked a Mercedes-Benz E260L at the Mercedes-Benz 4S store, each with an advance payment of 50,000 yuan, and got the car sales contract of the Mercedes-Benz 4S store. On July 6, the whistleblower received a call from Zhao, a sales consultant at the Mercedes-Benz 4S store, claiming that there was an internal price for employees to send panoramic skylights, but with an additional deposit of 50,000 yuan. Because of the Mercedes-Benz 4S store car sales contract as a guarantee, the whistleblower and friends each ordered an additional 50,000 cars.

On July 8, the husband of the friend of the revelator felt worried about the deposit of 200000 on the two cars, so he went to the Mercedes-Benz 4S store together and asked the sales consultant Zhao to ask the leader to explain whether the money had arrived and whether he could issue other invoices.

On August 6, Zhao, a sales consultant at the Mercedes-Benz 4S store, informed that the car was about to arrive and asked the whistleblower and friends to pay all the down payment. Because of the above recording to testify, and in order to mention the new car as soon as possible, the two transferred the remaining 60,000 to Zhao, a sales consultant. But then there was no news of a new car, and Zhao, a sales consultant at Mercedes-Benz 4S store, refused to pick up the car for various reasons.

On August 13, two car owners received a phone call from Guanyinshan police station early in the morning, saying that the car model had been defrauded by Zhao, a Mercedes-Benz sales consultant. Two people chased to the Mercedes-Benz 4S store, the attitude in the store is also a 360 °change, claiming that the store has never received two people's car booking, in short, the money is gone, and the Mercedes-Benz 4S store has nothing to do, you should take the legal approach to it!

For this incident, it is still necessary to remind consumers that no matter what they buy, they must hand over to the financial department, instead of handing over the money to the staff casually, get the receipt and keep it properly, so as to provide a strong basis for safeguarding their rights in the future. But I also hope that 4S stores can take responsibility for mismanagement.

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