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Not long ago, the Japanese-branded Honda Accord was mired in the "stall door" incident, and many car owners frequently lost power while driving. Due to the rapid fermentation of the incident, Honda also announced a recall in early August. Recently, however, the CX-5 of Changan Mazda suddenly stalled while driving due to a fuel pump failure, and many car owners complained that there were serious safety risks and hoped that the manufacturers would recall and deal with them.

I learned from the forum of CX-5 in Mazda that there have been many complaints from car owners. One of the car owners in Wuhan, Hubei province, said his cx-5 had stalled three times without warning.

According to the owner, the vehicle was carried by New Year's Day in 2019 and traveled 7000 kilometers to a prefecture-level city in Hunan on August 15. about 30 kilometers up the mountain the next morning, the engine suddenly stalled halfway up the hillside. fortunately, there were so many people who helped push the car to the side, and then ignited many times, which could ignite intermittently, but the oil could not get in.

As there is no local 4s shop, the vehicle needs to be towed to another city 4s store 300 kilometers away, and then contact the insurance company for rescue. Rescue workers arrive four hours later, the first ignition still shows engine failure, and the second ignition vehicle can drive normally again. So the rescue car followed behind and drove down the hill by itself. After going down the mountain, the maintenance staff of the local 4S store came to the door and removed the test driving oil pump and replaced it with my car, saying that there were 4 similar cases in the local area recently. According to the owner in the forum, "I once thought my car was an isolated case, but recently, many riders have had the same failure one after another, all caused by fuel pumps, some on the complicated second ring line of urban roads, and some of them have just finished the first insurance. "like this car owner, there are a lot of complaints in the forum.

Not only that, according to the relevant media, Mr. Tan, a Mazda CX-5 owner in Shenzhen, built a group because of the "flameout door", and the members of the group all had the same problem. At present, the group has expanded from 37 to 88, and the number is still expanding.

Mr. Tan said that many friends around him have been "hit", and the faulty cars range from the two-wheel drive version to the four-wheel drive version, with a displacement ranging from 2.0 to 2.5 liters. "after the after-sales feedback with the manufacturer, we are just told that we are 'under investigation'; the service attitude of the 4S store is good, it will check the car, and the oil pump will be replaced free of charge if asked to change the oil pump."

In Mr. Tan's rights group, the earliest faulty cars left the factory in November 2017, the latest in January this year, and the largest number of faulty cars between April and December 2018. "81 people have been counted, and it is estimated that it will soon break 100." Mr. Tan said.

From the relevant complaint platform, Mazda CX-5 flameout complaints are still increasing.

In early July, Mazda North America will recall more than 262000 crossover models and cars with software problems that could cause the engine to stall or fail to restart. The models involved in the recall include the 2018 and 2019 CX-5 crossover and Mazda 6 hatchback, and the 2019 Mazda 3 hatchback.

If the collective failure of the car occurs, if it all occurs in the same part of the same problem, it can basically be suspected that there are product quality defects. As many car owners suddenly stalled on the way, there are more serious safety risks, but also hope to cause the high attention of Changan Mazda.

In the current overall bleak environment of the car market, the Mazda brand is also showing a depressed trend in the Chinese market. Data show that Mazda sold 17000 vehicles in China in July, down 17.2 per cent from a year earlier, while cumulative sales in China in the first seven months were 123000, down 25.9 per cent from a year earlier. As of July, Mazda had achieved only 45.7 per cent of its annual target of 270000 vehicles.

Now, under the downturn, Mazda has a common product problem, which is undoubtedly even worse for it.

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