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The newly repaired Mercedes-Benz pulled out of the 4S store. About an hour later, the left rear wheel suddenly fell off on the highway, and the injured person was also injured in the accident. Mr. Li, the owner of Cangzhou, Hebei Province, encountered such a thrilling scene.

According to the video recorded by Mr. Li after the accident, the Mercedes-Benz that occurred was about to be towed away, while the left rear wheel fell off to the left side of the highway. Mr. Li said that after the left rear wheel fell off, the Mercedes-Benz ran forward for more than 100 meters and then taxied to the emergency lane.

The accident occurred on August 17, shortly after the vehicle maintenance was completed and the 4S store opened. The accident occurred when the left rear wheel fell off on the highway, and the subsequent compensation was not agreed between the car owner and the 4S store. The 4S store thought that the compensation payment given by Mr. Li was too high.

Mr. Li said that half a year ago, the Mercedes-Benz SUV was damaged in the underground garage. After negotiating the terms of compensation with the property, he recently informed the Mercedes-Benz 4S store in Cangzhou to carry out maintenance, including the replacement of two rear shock absorbers, at a total cost of more than 85,000.

Mr. Li said that he came to pick up the car from the 4S store of Cangzhou Lixing Bank before August 17. after paying the maintenance fee, the 4S store gave a notice to go out. He drove out of the 4S store at about 05:20 in the afternoon, and the rear wheel fell off around 06:30. At that time, the car was driving at a speed of 100km / h. Fortunately, no other car on the highway caused a second accident. After that, Mr. Li contacted the 4S store again, and the Mercedes-Benz was towed into the store.

Mr. Li was injured in the accident, and the diagnostic certificate issued by the hospital showed that Mr. Li had brain trauma syndrome, neck trauma and multiple soft tissue injuries.

In this accident, Mr. Li believes that it is caused by improper maintenance by the staff of the Mercedes-Benz 4S store, because the maintenance project involves the replacement of two rear shock absorbers and the need to unload the wheels. Mr. Li said that the head of the 4S store had also admitted that it was the fault of their staff that caused the tire to fall off, but they did not want to admit the follow-up compensation problem.

The head of the Mercedes-Benz 4S store explained that he did not want to evade the responsibility, but to deal with it more rigorously. if the responsibility lies in the 4S store, he also agreed to give Mr. Li a certain amount of compensation and maintenance fees.

4S store also said that the vehicle maintenance after the road test, no abnormal situation was found, the cause of the accident is in doubt. At present, it is necessary to deal with this matter according to the results of third-party identification, and 4S stores are willing to bear the cost of identification.

"in order to first solve the customer's concerns, quickly solve this matter, everyone has been talking about, Mr. Li proposed 1.2 million compensation, we think it is too high," said the head of the 4S store. This Mercedes-Benz is a 2011 car because it is involved in the water. The residual value is only 150000 yuan. The plan given by the 4S store is to buy back Mr. Li's Mercedes-Benz and give it a certain amount of "goodwill money". The 4S store also explained that charity money is the maintenance money for Mercedes-Benz.

Subsequently, the car owner Mr. Li confirmed that the 4S store compensated for 80,000 yuan of its maintenance money can only be used for the maintenance consumption of the store. He did not agree with the compensation plan and was dissatisfied with the attitude of the 4S store to shirk its responsibility, so he filed a claim of 1.2 million yuan.

Due to the failure of negotiation, Mr. Li has complained the problem to the local market supervision bureau. The staff of the bureau said that the evidence provided by consumers will be confirmed and the follow-up coordination of the two sides will meet for mediation.

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