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Xiaopeng Automobile Chengdu Auto Show encountered car owners holding up their plates to protect their rights: that is, they want to return the car.

2024-11-05 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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More than 1600 vehicles are expected to be on display at the Chengdu Auto Show, which opened today. The major car companies have released their latest models and services, attracting many consumers to come, while on the other hand, each auto show has another group of spectators-activists, who will also use this time to advocate their own demands, similarly, they are not absent from Xiaopeng's booth.

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Online exposure of the auto show scene photos, two claimed to be Xiaopeng car owners in the Xiaopeng car booth at the scene to protect their rights. Pictures at the scene showed that on the booth of Xiaopeng Automobile, the owner held it up with the content: "Xiaopeng car is of poor quality and can not be repaired repeatedly." for this brand, it has just ended the dispute over the pricing of new models. Xiaopeng sold the car to the earliest supporters of the brand without informing users that it would release a higher mileage version. The deeper the love, the deeper the injury to describe the incident, Xiaopeng car's earliest users were hurt in this incident.

The owner of the rights protection car at the scene told the reporter that he picked up the car in Beijing on June 20, and it has been only two and a half months now. "he basically hasn't driven much, either parking the basement or repairing the car." She also claimed that her Xiaopeng car had encountered all kinds of noises in the past two and a half months and changed one accessory to another. Abnormal sound of the steering wheel, chassis, shock absorber, even the shock absorber drive shaft has been changed, but it has not been repaired. The car has run 4000 kilometers, and 2000 kilometers are on the road of repair. " The owner said firmly: "I just want to return the car."

The staff at the scene of the auto show have gone through many auto shows and become very experienced in handling the incident. they follow the car owner all the way with umbrellas.

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Xiaopeng car sales have not formed a large scale, they only decided to open sales outlets in more cities last week, and there are not a large number of car owners expressing dissatisfaction with the same problem online. But the slightest problem will make this group of car owners extremely sensitive because they are at a loss about what else will happen to this emerging brand. Some time ago, it was exposed on the Internet that Xiaopeng used a binding machine to fix some parts, and not long ago, Xiaopeng was exposed by riders because of a large-scale shutdown of Xiaopeng's car on the charging pile of the State Grid. Soon Xiaopeng Motor also replied and is communicating with State Grid and other relevant companies to cooperate with its software iteration work. These problems will be inconceivable to traditional car manufacturers.

All these are due to the release of the G3 2019 model. On July 10, Xiaopeng released a new G3 with higher mileage and cheaper prices, and disgruntled car owners surrounded Xiaopeng's headquarters and service center. Netizens who do not understand are full of ridicule, thinking that they can not accept the price reduction. The real reason for their dissatisfaction is that before Xiaopeng was about to launch a new car, the sales sent a message to them that there was no new model, and only after paying for it did they find that the car he had just bought had been eliminated, and a cheaper and farther version was on the market. Xiaopeng offered compensation for this, receiving maintenance vouchers or buying other Xiaopeng models at a 40% discount on the original car 34 months later. Most rights owners are still unable to recognize the plan, thinking that Xiaopeng is completely insincere, and car owners say they will not compromise and safeguard their rights to the end.

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For many disturbances, Xiaopeng Automobile Chairman he Xiaopeng previously interviewed the media, in the interview also expressed his attitude towards building new energy vehicles: "in the automotive industry, in addition to physical and mental fatigue, there is also a heart tired." The new forces will naturally face a lot of problems in building a car. when they build a sample car in a factory in Foshan in the shortest time, they will also need to spend a lot of time and cost to make up for the indispensable process in the process of building the car.

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