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Mr. Yang spent more than 700,000 on a Mercedes-Benz, but he said he lost face and lent it to a friend as a wedding car. He used it once and had a good wedding. As a result, something happened on the road and found a 4S store. The deputy manager explained the reason, saying that the engine of the car had been changed before. What on earth happened? Next, let's take a look.

According to Mr. Yang, he has his own Mercedes-Benz S400. Last month, when he wanted to maintain the car, he sent it to Zhongxin Zhibao 4S store to find a professional for maintenance. He took the car out the next day and borrowed a friend to get married, but suddenly there was a problem on the way.

Mr. Yang's friend said that when he was using the car at that time, he saw a lot of smoke rising from the hood of the car. He was frightened at that time, and he immediately parked the car to the side of the road. After driving the car to the 4S store, the master of the 4S store screwed off the oil filter cover directly with his hand. The staff directly admitted that this was caused by the negligence of the staff at that time, and then the 4S store opened a statement, and then there was no more.

For this reason, Mr. Yang found the media to expose the matter, and the reporter accompanied Mr. Yang to the 4S store to learn about the situation. Mr. Yang said that now the car has been removed and left an empty shell, because the negligence of the 4S store has caused such serious consequences. even people who do not understand will screw up the oil filter cover, and they have come to the 4S store to negotiate many times after the incident, but it has no effect at all, although the 4S store has not shirked its responsibility. But there is no reasonable solution.

Then he found the deputy manager of the 4S store, who said that after the car came back, they also disintegrated and found that the problem was that the engine shaft was clasped. When the engine was disassembled, it was seen that the engine had been replaced and the car was dismantled. The deputy store manager explained the reason, and this low-level mistake really made it difficult for Mr. Yang to understand.

Mr. Yang questioned that his car was still good before maintenance, and this problem appeared after maintenance. 4S stores have not come up with a solution until now.

The deputy manager said that it was really their fault and was willing to repair the car for free, and then gave the corresponding compensation, and promised to repair the car as soon as possible within 5 days. But they said they could not accept the 150000 compensation proposed by Mr. Yang.

Finally, after coordination between the two sides reached an agreement, 4S store said that Mr. Yang will repair the car, and give a certain amount of financial compensation, the specific amount was not disclosed at that time, Mr. Yang also agreed to this solution.

There is such a problem, the 4S store is indeed responsible, driving the car to the 4S store is still good, and there are problems after maintenance, which is difficult for anyone to accept. I also hope that the 4S store must learn a long memory through this matter to avoid mistakes in the details in the future.

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