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Recently, some media reported that because of a scratch on the car door, Mr. Hao was so distressed that he sent the car to the 4S store for repainting. How could it be that the 4S store replaced Mr. Hao's two car doors?

According to Mr. Hao, there was a scratch on the left side of his car, so he was sent to the Chevrolet New Hope 4S store to repaint. When the car was picked up on September 7, the staff told him that he had accidentally damaged the right bottom bar during maintenance and had been replaced.

Mr. Hao asked to see the photos, and in the face of the request of the car owner, the staff of the 4S store also admitted that because spray painting was not allowed in their store, they drove the car somewhere else. As a result, there was a traffic accident and the left door was damaged. At present, the original factory door has been replaced to reassure the car owner.

But Mr. Hao became even angrier after hearing these words. Mr. Hao said that after the accident, the 4S store did not inform in advance and knew nothing about the details of the accident. Now it can only be one side of the 4S store. It is also difficult to prove whether what it said is the situation at that time, so he believes that the 4S store is fraudulent.

The person in charge of the 4S store explained that it was not a fraud, and the person in charge dialed the manager's phone. The manager said that after the accident, the owner did not immediately inform the owner to go to the scene to confirm the degree of damage of the car, but carried out private repairs. I am sorry that the 4S store is wrong, and said that if Mr. Hao wants to change cars, the price of the new car can be reduced according to the market price. You only need to make up the difference. Mr. Hao did not agree with this plan and asked the 4S store to compensate 50,000 yuan for the loss. The 4S store also said that it was unacceptable. The price of the car was only more than one hundred thousand, and he was willing to give appropriate compensation to the car owner.

The two sides have been arguing about this, and the staff of the 4S store said that they would deal with it when the manager came back, and the car owner also agreed. The owner said that if the 4S store fails to give a satisfactory answer, it will go through the legal process.

4S store this practice is really a bit puzzling, even if the car in the maintenance of an accident on the way, should first inform the owner of the repair. However, the owner of the car asked for a compensation of 50,000 yuan, which is indeed a bit of a big mouth, and we will continue to pay attention to the progress of this matter.

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