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The explosion-proof tire is not explosion-proof? More than 700,000 Mercedes-Benz tires burst at high speed

2024-09-17 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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As we all know, the harm of a flat tire is very great, especially when a flat tire is suddenly encountered on the highway, the consequences are often very serious. Recently, according to netizens, when they bought their Mercedes-Benz, the sales introduced that the car was tire-proof, but there was a separation of wheels and tires at high speed. What is the situation?

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It is understood that on August 2, Mr. Zhou of Kunming bought a Mercedes-Benz S320 in Zhongshengyuan an Kunxing, at a total cost of more than 760000. However, 10 days after buying a car, new cars began to have all kinds of problems frequently.

On August 28, Mr. Zhou's car suddenly had a flat tire when he was driving on the Chongqing-Kunming Expressway. According to Mr. Zhou, when he was driving to 37 kilometers, he suddenly felt the car body was unstable, so he got out of the car to check the situation. As a result, the car had a flat tire and the wheels and tires were separated.

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In addition, when he bought a car, the salesperson introduced to him that the vehicle was equipped with low-pressure continuous running tires, that is, explosion-proof sleeves, so he used them as explosion-proof sleeves. But now this is the case, Mr. Zhou asked for a full return of the car, as well as compensation for related losses.

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When Mr. Zhou first negotiated with the 4S store, the 4S store offered to repair Mr. Zhou's car free of charge, or to recycle the car at the price of a used car. Because the proposal put forward by the 4S store was not accepted by Mr. Zhou, the negotiation was fruitless.

On the afternoon of September 10, the 4S store negotiated with Mr. Zhou again, and the 4S store said that they would actively deal with the coordination plan with Mr. Zhou.

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However, the rupture of Mercedes-Benz S-class tires is not an isolated incident.

In the last three years, there have been a number of complaints about Mercedes-Benz S-class tire blows on relevant platforms, and the causes of tire bursts have nothing to do with external force collisions or driving problems.

In these complaint information, without exception mentioned one point: 4S store staff after checking, the first reaction is that due to external force impact caused by a flat tire, is not within the scope of the warranty. Even after the inspection of the 4S store, it was confirmed that it was not caused by the external force, but it was determined by the manufacturer to be caused by the external force collision. After the car owner provided a driving recorder to prove that there was no external force collision factor, the 4S store began to shirk its responsibility.

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In fact, with regard to the continuous running of tires in the low pressure area of Mercedes-Benz, many owners of Mercedes-Benz E frequently had a flat tire, and later Mercedes-Benz also found out the cause and the vehicle was recalled.

The reason for the recall is that when the tire of the vehicle is impacted by a large external force in the course of driving, it will produce bulging or tire pressure loss due to damage, considering that the vehicle is equipped with low-pressure continuous running tires, the above situation has safety risks under some extreme conditions.

Solution: Mercedes-Benz (China) Automobile sales Co., Ltd., Beijing Mercedes-Benz Automobile Co., Ltd. will replace the improved front and rear tires for vehicles within the recall range free of charge to eliminate safety risks.

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The quality problems of Mercedes-Benz have been exposed frequently, and the most serious one is the Mercedes-Benz oil spill in Xi 'an. with the continuous fermentation of that incident, many things related to the incident have also been involved, from the chaos in the industry to the protection of the rights and interests of consumers. things gradually staged into a national incident.

And now once again complained about flat tires and 4S stores after-sales mutual prevarication problems, have to say, Mercedes-Benz quality and after-sales there are considerable problems.

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