AutoBeta(AutoBeta.net)09/21 Report--

Since Tesla entered the Chinese market, the topic news has never stopped, and bad news such as self-driving accidents, spontaneous combustion of rechargeable vehicles, excessive emissions, leakage of central control screens, and spontaneous combustion after parking have made headlines one after another. This time, something happened to Tesla again. Recently, at the first star charging station in Zunhua City, a number of Tesla had a sudden increase in voltage while charging, resulting in damage to vehicle battery modules.

Although Tesla has the slogan of free charging, it is difficult for Tesla to build a charging network in large areas of China because of land cost, construction cost, maintenance cost and operating cost. In 2016, Tesla China and China quality Certification Center (CQC) jointly launched the "Tesla charging Partnership Program", which has been recognized by the China quality Certification Center and passed the new GB public charging pile tested by Tesla China, which will be able to connect with Tesla models. Since then, Tesla finally got through the domestic charging network.

The Tesla model uses a third-party charging network and must purchase another adapter before it can be connected to start charging. It is worth noting that Tesla's official Weibo once said that (for non-GB models) within 4 years after you first received or received the "charging adapter" issued with the car from Tesla, if the "charging adapter fails under normal use", Tesla will provide free repair or replacement service.

The main function of Tesla's conversion head is to change the connection mode and communication protocol. It does not have any internal safeguard measures, including the charging pile and the car itself, have charging protection module, so it does not have much technical content. After purchasing another adapter, Tesla can use a third-party charging network as long as it conforms to the GB charging agreement.

After Tesla's after-sale maintenance, it was found that the causes of damage to the four vehicles were all instantaneous high voltage, which directly broke through the converter, JB charging module and charge charging module. Maintenance requires replacement of JB module and charge module, totaling 35300 yuan.

In fact, Tesla is not alone in the case of vehicle damage caused by charging in a third party. In addition to real users, a Tesla media test car using the State Grid to recharge in Chengde, Hebei Province, also encountered the same problem. Even in the Tesla super charging pile, the vehicle is damaged by charging, as long as the vehicle exceeds the 4-year warranty or 80, 000 km warranty, it needs to be solved by the owner at his own expense.

Up to now, Tesla still has not given any official explanation to the car owner, the specific reason is only a "instantaneous high voltage breakdown damage", pushing the problem to a third-party charging pile. The third-party charging pile said that there was nothing unusual about the domestic electric cars charged at the same time, and that the problem was the vehicle itself.

This is Tesla's consistent way of dealing with the outside world. In the most sensational incident of spontaneous combustion in a Shanghai garage this year, Tesla said in a statement on his Weibo account that the company's joint investigation team had investigated and analyzed the vehicle's batteries, software, production data and vehicle historical data. but the investigation did not find any system defects. Preliminary results show that the individual accident was caused by a single battery module failure located in the front of the vehicle (Japanese battery manufacturer Panasonic supplies batteries to Tesla, but does not provide modules).

Now, even if the problem lies in the third-party charging station, whether Tesla has the obligation to help consumers identify responsibility and negotiate claims. Domestic as Tesla's key strategic market, from the beginning to the end stay out of the attitude, how to make consumers feel at ease to buy a car.

Welcome to subscribe to the WeChat public account "Automotive Industry Focus" to get the first-hand insider information on the automotive industry and talk about things in the automotive circle. Welcome to break the news! WeChat ID autoWechat