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2024-11-17 Update From: AutoBeta autobeta NAV: AutoBeta > News >
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When people pay attention to what will be the big news in the auto industry this year, an article spread all over the Internet and set off public opinion: "they all bought Audi cars, and they all have leukemia." As a result, the problem of automobile odor has been focused again.
The author claims that two years after buying and using a smelly Audi, he suffered from leukemia and contacted five other "victims" with similar conditions through the Internet. the article lists a series of complaints from car owners on the Internet about the smell of Audi-related cars, including "real-name reports".
"they are scattered all over the country, with different regions, different genders, different ages, and different occupations, but they all have one thing in common: they all have leukemia! They all bought Audi cars! " A short sentence in the article pushes the problem of Audi's odor to the forefront.
The information of five of the car owners listed in the article shows that three of them bought Audi Q5 and developed acute myeloid leukemia one and a half, three and four years later, respectively. Two of them have died. The other two Audi A4L owners also suffered from acute myeloid leukemia and acute lymphoid leukemia two and a half years later and four years later.
According to reports, one day in the QQ group of a leukemia patient, everyone suddenly talked about the cause of each other's illness, and the author said he suspected it was because of that Audi car, and many patients who had just changed Audi cars and suffered from leukemia suddenly appeared in the group. They gathered together and decided to set up an official account "Doudou is crying." "less than two days after we published the article, there were more than 20 leukemia patients who left messages below, and they had just changed to a new Audi car." Doudou wrote down the contact information they left one by one with pen and paper.
Audi has responded to this matter! Media reports showed that the Audi customer Service Complaints Commissioner responded on the afternoon of the 11th that he had no feedback on the disease caused by the odor of Audi cars. With regard to the fact that the online article reflects the smell inside the car, the commissioner said that Audi Q5, A4L and A3 models produced after April 2016 have been upgraded without odor problems. If there is a peculiar smell in the Audi Q5 produced from September 2013 to March 2016, it can be tested and processed at any Audi authorized 4S store in the country.
According to other media reports, the relevant staff of FAW-Volkswagen Audi headquarters responded: the company has noticed this and regrets what happened to these car owners, but there is no inevitable connection between cancer and Audi cars.
"they all bought Audi cars, they all have leukemia." screenshot:
The source of automobile odor is usually due to the improper use of sound insulation materials or ingredients in the car, and some vehicles will produce more serious odors when they are in use for a period of time or in the case of high temperature. the odor often contains formaldehyde, benzene, and other harmful substances, once these harmful substances exceed the standard, they will cause harm to the human body, or even carcinogenic.
The smell of cars is a common problem in many brand models, and there have been numerous complaints about the smell of cars. As early as 2013, CCTV 315 exposed that FAW-Volkswagen used non-environmentally friendly toxic materials in Audi cars. It was not until March 2017 that FAW-Volkswagen issued a statement on "jointly carrying out service actions to ensure in-car comfort experience". The statement pointed out that Volkswagen Group (China), FAW-Volkswagen Co., Ltd. and SAIC-Volkswagen Automobile Co., Ltd. will jointly carry out service operations aimed at solving the internal odor problems caused by soundproof materials in some vehicles and ensuring the comfortable experience in the car.
The service action involved Audi brand of FAW-Volkswagen Co., Ltd., Volkswagen brand and Skoda brand of SAIC Volkswagen Co., Ltd., while the author claimed that her car was among the recalls, but never received any notice from Audi about the recall.
Audi headquarters public relations staff responded that this is not Audi's recall notice, this is Audi's after-sales service activity, in view of that batch of soundproof cotton in extremely hot or humid, will emit a bad smell, the move is only to eliminate hidden dangers and improve consumer experience.
Volkswagen and Audi brands of FAW-Volkswagen have used unqualified sound insulation materials on Maiteng, Golf, Audi Q5 and other models, resulting in serious odor and excessive formaldehyde on vehicles, seriously affecting the daily use and physical and mental health of users. Although FAW-Volkswagen has officially announced the replacement of new and improved sound insulation materials, the mistakes made by the enterprise have also been taken to court by the media, requiring it to bear legal liability. It is said that the two sides finally reconciled.
In July 2017, Shenzhen Consumer Council commissioned a third-party professional testing agency to evaluate 23 domestic FAW-Volkswagen Audi Q5 cars for odor and excessive formaldehyde. The final results showed that nearly 80% of the testers thought that the odor inside the Audi Q5 was heavy. Even "uncomfortable, seriously uncomfortable, unbearable"; with professional instruments, 23 vehicles detected formaldehyde and other harmful substances. Subsequently, FAW-Volkswagen apologized to the majority of consumers for the trouble caused by the smell problem in the car, and promised to 100% solve the needs of users.
In addition to Volkswagen Audi, odor problems also exist in other brands. For example, Ford's Mondeo was collectively defended for odor problems in the past two years. Many car owners said that after parking in the sun and higher temperatures for a few hours, opening the car door has a strong smell, which makes people feel dizzy and nauseous, which will intensify as the temperature rises. The space inside the car is small, and once there is a bad smell, it will seriously endanger your health. Cars with this kind of stench are jokingly called "toilet cars". Some car owners mocked that more than 200,000 yuan bought a "toilet car", and now the new Mondeo is more like a mobile "toilet", which has affected the physical and mental health of many car owners.
A survey of air quality in passenger vehicles was conducted in 2017. A total of 51 vehicles from 23 brands participated in the survey. The results showed that Lexus ES300h had the highest concentration of TVOC (volatile organic compounds), with the highest detected value of 8 times the reference value. In the end, Lexus ES200, Mitsubishi Pajilojinchang and Lexus ES300h were all rated as "serious discomfort".
China's interior air quality has been in a state of "no laws and regulations, no mandatory standards, no supervision", and many car owners can only put up with the smell in the new car. Cui Dongshu, secretary-general of the National passenger car Market Information Association, has also said that cars generally smell bad, on the one hand, because car companies are not strict with quality standards, and on the other hand, because China's "guidelines for the Evaluation of Air quality in passenger cars" has not been formally issued, to some extent, there is a blind spot in the supervision of air quality inside cars.
Although the problem of odor in Volkswagen Audi has existed for a long time, there is still insufficient evidence to prove that Audi vehicles contain carcinogens that cause human disease. Audi has the problem of odor, and manufacturers are bound to be condemned for the use of improper materials.
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