AutoBeta(AutoBeta.net)09/26 Report--

It is naturally a good thing to regularly maintain the car after buying a car. However, if it is not properly maintained, the car is prone to problems. Recently, Mr. Duan encountered something that made him very angry. His Audi car was sent to 4S shop for maintenance. After adding 6000 yuan of antifreeze, the car had a high temperature warning instead. What was the situation?

According to Mr. Duan, his Audi Q7 was sent to Henan Yuhai 4S Store on Zhongzhou Avenue for a major maintenance, which cost 17,000 yuan in total. After maintenance, the salesman of 4S Store sold him antifreeze solution with special antifreezing effect. The price was 6000 yuan. Mr. Duan didn't think too much at that time and agreed to change it. After changing it, the salesman also said that he didn't need to change this oil for life.

But who knows, Mr. Duan this car just drove out to run 490 kilometers, this car suddenly "high fever" do not let go. Mr. Duan said that the car had never had a high temperature alarm country before, since the antifreeze was added to the alarm. Finally, after testing, the water temperature system of these two Audi cars failed.

This antifreeze was originally used to control the temperature of the water. However, after Mr. Duan added 6000 yuan of deluxe antifreeze and the temperature was high, what went wrong? The reporter followed Mr. Duan to this 4S shop.

According to Henan Yuhai 4S shop Wang Dongwei revealed, The reason after replacing antifreeze appeared problem, Is the car's water pump has fault, But Mr. Duan does not agree with this statement, He has been spending 170 pieces of water cooling are OK, But now spend 6000 pieces added antifreeze, But there is a problem, 4S shop but insisted that is the pump in addition to the problem, Can the car just do maintenance, At that time 4S shop detection when how did not point out the problem?

4S shop Wang Dongwei said, Mr. Duan added coolant is oily, after changing, normal words, is life do not need to change again.

The reporter asked, in the store to test him this pump has no problem, add the oil in the store after going out not long after the problem, is it caused by this oil?

Yuhai 4S store Wang Dongwei said that the quality of the products in the store is any problem! For Mr. Zhou's question 4S shop also expressed very helpless, said this is a probability problem.

Then Mr. Duan went to the relevant departments to check whether there was any problem with the quality of antifreeze. At present, antifreeze has been sent for inspection, and 4S shop has also given a final reply. They expressed their willingness to help Mr. Duan repair the water pump for free, and then return 6000 yuan. Mr. Duan also agreed.

At present, it is still unknown whether there are quality problems in this product, but no matter whether there are problems or not, 4S shops should supervise the quality problems of their own products. After all, trouble is not beneficial to car owners and 4S shops.

Welcome to subscribe to the WeChat public account "Automotive Industry Focus" to get the first-hand insider information on the automotive industry and talk about things in the automotive circle. Welcome to break the news! WeChat ID autoWechat