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The new Mercedes-Benz car ignited spontaneously on the way, the cause of which was a disagreement between the owner and the 4S store.

2024-11-05 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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According to relevant media reports, Mr. Yu from Fujian bought a new Mercedes-Benz car, but the vehicle spontaneously ignited on the way, with a total mileage of about 2000 kilometers at that time. After testing by the technical staff of Mercedes-Benz, the conclusion is to rule out the fire caused by quality problems, but Mr. Yu does not think so.

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In May this year, Mr. Yu bought a Mercedes-Benz GLC200 SUV at Fujian Bausch Yunda Automobile sales and Service Co., Ltd., located in Fuqing. But this new Mercedes-Benz car, which uses only more than 2,000 kilometers, suddenly ignited spontaneously while driving on the evening of July 23 this year.

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According to the video provided, the vehicle has caught fire and almost swallowed up the entire vehicle. According to Mr. Yu, when I was driving, I suddenly felt that the vehicle was unable to refuel, and then I got out of the car and saw white smoke coming out around the hood. I found that there was a fire in the position of the engine on the right side of the vehicle. At present, Mr. Yu hopes that the 4S store can refund the car money.

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After the incident, the after-sales manager of Fujian Bosyunda Automobile sales and Service Co., Ltd. said that they had asked Mercedes-Benz to send technicians to test the vehicle and issued a report. The manager said that first of all, the fault of the electrical circuit could be eliminated first, but it was found that there was a fire under the fuel tank cover at the rear of the vehicle, which was initially detected as a residue of foreign combustion in the part of the transmission shaft.

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Mr. Yu does not think so, saying that the situation detected by the insurance company is related to the fuel line, and the report shows that the combustion accident caused by the leakage of the fuel pipeline cannot be ruled out.

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At present, the opinions of the two sides are difficult to reconcile. 4S shop hopes that Mr. Yu will solve the problem by legal means and identify it through an appraisal institution designated by the court.

In fact, Mercedes-Benz spontaneous combustion incident is not the first time, but Mercedes-Benz sales and brand status in China has been good, and has not been affected and paid no attention to. In Baidu search, the case of Mercedes-Benz spontaneous combustion is not an example.

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When it comes to Mercedes-Benz, many consumers have the impression of "luxury cars" and "German quality is trustworthy", but also because of word-of-mouth blessing, Mercedes-Benz has been like a fish in water in the Chinese market. But this year there have been frequent recalls of Mercedes-Benz due to technological negligence. Is Mercedes-Benz, now a luxury brand, trustworthy?

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