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At the end of August this year, Ms. Ai spent 370000 yuan on an Audi Q5L SUV in Wuhan Hengxin Aocheng Automobile sales and Service Co., Ltd.

According to the procedure, the vehicle needs to complete the PDI inspection, that is, the pre-factory inspection, and then complete the delivery procedure after testing and confirming that there is no problem with the quality of the vehicle. Because there was an emergency on that day, I hurriedly completed the car inspection procedures and drove the car away, and then found that there was a problem with the vehicle air conditioning and could not be cooled.

On September 9, Miss Ai drove the car to the 4S store for testing on the problem that the air conditioner could not be cooled. The tester said that the air conditioner of the vehicle could be ventilated normally, but it could not be cooled. As long as the air conditioner was drained and fluorinated, the fault could be eliminated. The next day, the 4S store made free time for Miss Ai's car to add fluorine and restored the air conditioning and cooling function.

Although the problem was solved, Ms. Ai thought that the 4S store had concealed the matter during the car inspection and did not tell herself that if she knew there was something wrong with the car, she would not buy the car.

Just after the air conditioning problem was solved, there was another problem with Ms. Ai's car. On the evening of September 12, Miss Ai was involved in a car accident while driving. The car ran directly through the railing and collided with two cars in the opposite lane. Fortunately, the accident caused no casualties. Ms. Ai described that the steering wheel of the car felt locked and did not respond when it hit the brakes.

After the traffic accident, the insurance company bears the corresponding liability for compensation, and the local traffic police department is also involved in the investigation. After the traffic accident, Miss Ai thought that there were quality problems in the car's braking system and steering system, coupled with the air conditioning failure encountered before, requiring 4S stores to change cars.

4S store said that the probability of problems encountered is only a few ten thousandths, and refused to return the car, will only give car maintenance services as compensation. Miss Ai did not agree with the response of the 4S store, believing that the 4S store concealed air conditioning failures and other car quality problems, which was a sales fraud. In addition, when she bought the car, the salesperson said she would get the car produced in July, but the car was made in March, which Miss Ai thought was a "stock car".

Before the accident, the vehicle anti-lock braking system (ABS system) had broken down.

For Ms. Ai's statement, the 4S store sales director made a response: "the vehicle air conditioning problem has been told to Ms. Ai on the same day, but it takes two hours to find out the specific cause, and Ms. Ai drove away first in a hurry. The day did not clearly inform the specific reason, and brake failure, steering wheel lock and other problems, the vehicle after factory inspection, there will be no problems. If Miss Ai still has doubts about the quality of the car, she can ask a third-party authority to carry out testing, and we will actively cooperate. " When asked if he could produce the relevant test certificate, Mr. Yin said it was a commercially confidential document that could be produced only if requested by government departments.

Netizens have different opinions on this matter. "wait for the authoritative inspection agency."female driver or brake failure?" "my friend is also in this car, but there's nothing wrong with it."

In fact, this kind of failure of Audi Q5L is no longer an isolated case. On some automobile complaint websites, there are many complaints against Audi, mainly about quality problems, such as abnormal braking system, failure of steering system, sales of faulty cars in 4S stores and so on.

The data show that the sales of Audi Q5 showed a significant upward trend in the past three months, with the highest sales share in FAW-Volkswagen Audi, accounting for nearly 28%.

Q5 sales have continued to rise despite complaints from owners of many new cars, and the negative news has not affected it at all. Whether there is really a quality problem in the vehicle itself.

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