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Land Rover new car malfunction lights the next day, and screw marks, 4S store: can't explain

2024-11-17 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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According to relevant media reports, Huai 'an Mr. Yu bought a new Land Rover, just a day after the vehicle appeared fault light alarm, and also found that the appearance of the car and engine room screws have many abnormal conditions, he suspected that he bought a maintenance vehicle.

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According to Mr. Yu, this six tigers found themselves in March this year, in Changzhou Lihu car 4S shop bought, the total price of more than 500,000 yuan. As a result, less than a day after picking up the car from the 4S shop, the engine fault light of the vehicle lit up.

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So I went to Nanjing 4S shop nearby to check, the store said there was a problem with the remote control antenna of the image module and key, and then helped him replace it. But in the card when they found the door and the cabin screws have twisted traces.

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Mr. Yu said that a number of screws on the door have been screwed marks, with a touch can also feel, one of the screws in the cabin on the six contact surfaces have been worn marks, very obvious.

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Not only that, but some parts of the vehicle appearance are also very rough, the tailgate is uneven, the roof rubber pad is exposed, and the cover plate on the left side of the sunroof is uneven. Because of these signs, Mr. Yu suspected that he had bought a maintenance vehicle.

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For this problem, Mr. Yu said that Changzhou Lihu Automobile 4S shop gave a reply that the abnormal situation of the vehicle was caused by the rough workmanship of the manufacturer. Even the person in charge also said: "In the past, when I sold the car myself, it still had a screwdriver left in the cabin." And make sure the car hasn't been repaired in the shop.

There were traces of screws being screwed, and the person in charge said there was no way to explain this.

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At present, this car has been parked in 4S shop since September 2, Mr. Yu hopes 4S shop can give a reply. "I dare not touch it. I'm afraid that the 4S shop will say that I caused it or something." Mr. Yu said.

Changzhou Lihu Auto 4S Store also said it would invite the manufacturer's technical personnel to be present for testing.

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In response to this matter, some lawyers said that according to the relevant provisions of the Consumer Rights and Interests Protection Law, if 4S shops know that the vehicle has been repaired and deliberately conceal sales, it constitutes fraud, and Mr. Yu can ask 4S shops to "refund one compensation for three".

New cars have problems, which consumers can't accept. Moreover, the vehicle also appears to have been twisted marks, hope 4S shop can come up with honest service, give Mr. Yu a satisfactory statement.

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