AutoBeta(AutoBeta.net)10/01 Report--

According to relevant media reports, Mr. Ye from Quanzhou bought a new Mazda car, but unexpectedly, when the new car was ready to be licensed, the inspectors found that the vehicle might have traces of re-painting, so Mr. Ye sent the vehicle for identification. When it was confirmed that there was indeed a second spray painting, he went to the 4S store to understand it. The 4S store originally admitted it, but later did not admit it.

On September 26th this year, Mr. Yu picked up a Mazda CX-5, totaling 189800, at Changan Mazda Longyi 4S store. As Mr. Yu is not a local, and out of trust in the 4S store, Mr. Ye asked the logistics directly to transport the car to Quanzhou to prepare the sign without car inspection.

Just as he was preparing to sign up for the license plate, the licensed officer suspected that the vehicle was not a new car, so he asked Mr. Ye. Then Mr. Ye found that there was indeed a trace of secondary painting in his vehicle. An appraisal agency was found to identify the vehicle, which also confirmed that the right front wing of the vehicle had been repainted.

When he found this, Mr. Ye went to the 4S store to find out about the situation. From a voice recording provided by Mr. Ye, the manager of the exhibition hall admitted that the vehicle had been sprayed twice and said that no sheet metal was hurt. When asked if the store was aware of the situation, the manager replied later to know the details.

Mr. Ye said that the car he bought was stored at a special price in the garage. at that time, the salesperson also told the details of the vehicle, but did not inform the vehicle of the second spray painting. Now this situation makes him question the behavior of 4S concealing sales in sales. At present, I hope the 4S store can return the car.

In response to this matter, the reporter accompanied Mr. Ye to the 4S store to learn about the situation. the manager said that at that time, the vehicle was also seen by Mr. Ye, and there was no problem, and then the next day they informed the vehicle that there was a second spray painting. at the same time, they also checked the vehicle earlier. I didn't find any problems.

The manager of the exhibition hall in the store is obviously different from the previous explanation, and Manager Wang explained that it is possible that when the vehicle was delivered, the vehicle appeared the second spray painting, and did not think that the painting was done by the 4S store.

He also said that if Mr. Ye wanted to return the car, he would need to be present in terms of resources according to the procedure, because the vehicle was not sold directly to Mr. Ye by the 4S store. But Mr. Ye believes that the car is directly given to him by the 4S store, and the resource merchant is just an informant. In this regard, Mr. Ye said that he would sue through legal channels.

Of course, consumers can't accept the problem with the new car, and the 4S store didn't tell it when it was sold. In addition, from the chat records provided by Mr. Ye, the two replies of 4S are very different, and if this is the case, the 4S store has concealed sales behavior.

Welcome to subscribe to the WeChat public account "Automotive Industry Focus" to get the first-hand insider information on the automotive industry and talk about things in the automotive circle. Welcome to break the news! WeChat ID autoWechat