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According to relevant media reports, Ms. Wang from Zhejiang bought a new BMW and found that the protective film on the paint, dashboard and central control screen was gone after paying the money. She suspected that it was not a new car. Pressed by Ms. Wang, the salesman finally admitted that it was an exhibition car. In this regard, Ms. Wang felt that she had been deceived and asked the 4S store to change trains but was refused.

In September, Ms. Wang spent 200000 yuan on a BMW X1 at a BMW 4S store in Jiaxing, Zhejiang Province. after paying the money, he found a new car parked next to his new car. but the difference between the two cars is that their vehicles do not have the body protective film and door anti-collision strips that the new car should have. In this regard, Ms. Wang had doubts and did not mention the car that day.

The next day, Ms. Wang came to the 4S store to test the vehicle again and found that there were traces of carpet and footprints in the vehicle, as well as no protective film on the dashboard. All the signs made her feel that she was not interested in a brand new car, but a display car.

Ms. Wan raised her own questions, but the store insisted that it was not a car show. But Ms. Wang's concerns have not been resolved, repeated questioning, the store finally changed its mouth, the store said to check the data only to find that the vehicle is a display car.

In retrospect, Ms. Wang felt that she had been kept in the dark and thought that the store concealed the sales and hoped to return the car. But the 4S store rejected Ms. Wang's request.

The sales manager of the store said that they did stop the showroom, but in terms of the inventory structure of the 4S store, consumers think that the car on the booth is a display car, but it is not clear whether the vehicle is an exhibition car, as long as the vehicle does not have any quality problems, in line with the delivery of the new car. In other words, the exhibition car is also a new car, but the place where the car is stored is different.

As to whether the vehicle should be told whether it is an exhibition car, the sales manager said that there is no need to tell, as long as the vehicle is a new car.

In the opinion of the lawyer, as long as the sale of the vehicle, it is the obligation to tell the consumer the true situation of the vehicle, and then it is up to the consumer to decide.

At present, after negotiation, the 4S store agreed to compensate Ms. Wang for a total of 3500 yuan.

The new car you bought with your own money has changed into an exhibition car, which is really unacceptable to many consumers. As for the fact that the store has not been informed of the concealment of the sales situation when it is sold, it is hoped that the 4S store can serve in good faith.

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