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2024-11-22 Update From: AutoBeta autobeta NAV: AutoBeta > News >
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AutoBeta(AutoBeta.net)10/04 Report--
At the end of August this year, a man in Fuzhou bought a Honda Ling Pie for 120000 yuan, only to be told by the 4S store that the car had been hit, not to mention that the new car had become an accident. The right rear of the new car was seriously damaged, with tires, wheels, doors, leaf panels and taillights all damaged to varying degrees.
The man bought the car and handed it over to the 4S store for licensing, which turned out to be an accident car. The 4S store said that another customer's car had an accident and called a tow truck to rescue the car. During the process of unloading the car at the 4S store, the trailer driver acted improperly, causing the trailer to slip and hit Mr. Guo's new car, resulting in the accident.
Afterwards, the 4S store put forward two plans, the first is that the store will repair the vehicle and compensate the owner for 2000 yuan. And Mr. Guo's demand is to ask for a new car, 4S store said that there is no way to do so, saying that he is not the first responsible party. The second option is for the 4S store and the owner to file a claim with Lufeng Rescue Company, which belongs to the trailer that caused the accident. This makes it difficult for the car owner Mr. Guo to accept, since the car is handed over to the 4S store for safekeeping, and the vehicle has not been officially delivered, the 4S store has not fulfilled its safekeeping duties.
The lawyer said that from the perspective of the contract Law, the risk of a new car accident is determined by whether the delivery of the new car has been completed, and if the delivery of the new car has been completed, then the buyer will be responsible for the risk point. If the delivery obligation is not fulfilled, it should be the responsibility of the 4S store.
The lawyer pointed out that the shop should first make a compensation plan for Mr. Guo's vehicle, and then negotiate with the responsible party.
The matter is still under further negotiation.
Many netizens commented that they had already signed up and naturally had to follow the legal procedure. Some netizens said that the key is to find a solution to the problem.
At present, there are many problems with brands in the automobile market, and we should not deny an enterprise because of one thing. As a seller, we should also find a solution to the problem in time and actively coordinate with consumers, rather than shirking or evading responsibility.
Only in this way can we bring confidence to consumers.
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