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According to relevant media reports, Ms. Xie from Hunan recently bought a Tesla Model X electric SUV, but unexpectedly found that the new car had signs of maintenance and agreed to repair it for the first time. But after a few days and found that the vehicle is suspected to be maintenance traces, they found Tesla authorized store, the shop insisted on denying the maintenance of the vehicle.

According to the car owner, Ms. Xie, she spent more than 800,000 yuan on a Tesla Model X a few months ago. As the new car was out of stock, she waited more than two months before mentioning the car. After picking up the car, the authorized store told him that the rear of the car had been hit and sunken in the course of transportation, and the chrome strip on the rear had also been scratched.

Ms. Xie, who was in a hurry to use the car, did not choose to return the car, but chose to accept it after the shop carried out vehicle maintenance. However, when the car drove home, it was found that there were many bumps in the body, and the gap in the front cover was so large that it could even reach into a finger.

Ms. Xie said that it was because she looked at other people's vehicles of the same model that she found that her own vehicles were so different after comparison. Worried about the vehicle problem, Ms. Xie also invited a senior expert from the car company to check it out.

After inspection, Mr. Hu, the verification master, said that the faulty screw on the vehicle was located on the leaf board, and the new car would not be twisted when it left the factory, but from the point of view of this car, the screw showed signs of being twisted, paint peeling off and indentation.

In this regard, Ms. Xie wondered whether the new car she spent a lot of money on was it a maintenance car. He went to the Tesla sales store of Changsha National Financial Center to ask for an explanation. But the salespeople in the store said they didn't know about it and were only in charge of vehicle sales services.

Ms. Xie said that she also responded to the sale of the vehicle to Tesla, but the other side insisted on denying that the vehicle had been repaired. As for the case of the vehicle screw, a person in charge said that the store will not carry out any treatment on the vehicle without the customer's knowledge.

The lawyer also learned about the situation, and the lawyer said that it is recommended that the owner of the car first conduct a professional appraisal of the car to determine whether the car is a new car or a maintenance car. If it is not a new car, you can consult with the merchant. If you cannot negotiate a settlement, you can bring a lawsuit to the court.

There have been many reports of problems with new cars before. According to Ms. Xie's vehicle, if the vehicle is really identified as a maintenance car, and the store does not truthfully inform the vehicle, it is a concealment of sales, and Ms. Xie can put forward a request to push one and accompany three. This also caused a lot of netizens to discuss.

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