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Tesla is famous in the field of electric vehicles, both at home and abroad. With the popularization and development of new energy vehicles, electric vehicles are more and more favored by consumers.

Ms. Xie from Changsha spent more than 800,000 yuan to buy a Tesla. After driving the car back happily, she found that her new car didn't look like a new car at all.

Ms. Xie said that there was no existing car in the 4S store, and it took two months to buy the Tesla. When Tesla arrived at the store, the staff said the car was hit in the trunk during transportation, resulting in depressions and scratches. Out of her love for Tesla's car and waiting for such a long time, Ms. Xie finally did not choose to return the car. After the 4S store repaired the hit place and completed the relevant procedures, Ms. Xie drove the car home, but Ms. Xie found that there seemed to be traces of maintenance in other parts of the car.

By comparison, Ms. Xie found that the body of the new car was uneven, and the gap between the baffles was so large that her fingers could reach in. Because she was worried that the car was not a new car, Ms. Xie invited professionals to help do a comprehensive inspection.

The master pointed to several screws in the hood and said that this kind of screws are called leaf board screws, and it is impossible for a new car to move when it leaves the factory, but now these screws have paint falling and indentation, so it is obvious that the car has been moved. In addition, the master also said that the vehicle generally repair the vehicle after the accident will move these screws.

Listening to what the master said, Ms. Xie quickly contacted the 4S store where she bought Tesla. The staff of the 4S store understood Ms. Xie's intention and said that she did not know about it. She was only responsible for handing over the car and suggested after-sales feedback.

Ms. Xie said that she reflected the situation to after-sales, and the after-sales staff denied that the new car had been repaired and said that "they will not do anything without the customer's knowledge."

With regard to this matter, the lawyer said that car owners are advised to make a professional appraisal of the new car to determine whether it is a new car or an accident car. If it is not a new car, you can consult the 4S store according to the appraisal report, and if the negotiation is fruitless, you can appeal to the court for settlement.

Some netizens said that if the car was an accident and the 4S store sold it as a new car, Ms. Xie could bring a lawsuit to the court, and it was not impossible to return one to three. And when this 4S store deals with this matter, it is either evasive or evasive, so there is no guarantee that there is nothing fishy about it.

For consumers, the problem with the new car is not terrible, but the terrible thing is that the 4S store shirks its responsibility and conceals the truth, not only to consumers but also to its own brand. It is hoped that both sides can negotiate a proper solution. If not, consider using legal means to protect your rights and interests.

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