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Speaking of Mercedes-Benz Big G, I believe we are no stranger to it. With its simple and bright hard lines and the luxurious and classical temperament of the Mercedes-Benz family, it has gained the favor of many consumers. It can even be said that "it is difficult to get a car", not only to increase the price, but also to wait.

A few days ago, two men in Jinan took a fancy to a second-hand Mercedes-Benz G350 off-road vehicle at Mercedes-Benz Jinan Star. In the afternoon, they paid a deposit of 10,000 yuan to the 4S store by mobile phone transfer. Unexpectedly, when they went to the 4S store every few days, the salesperson told them that the car had been ordered.

According to Mr. Chang and Mr. Yang, who bought the car, the 4S store said that because others paid the deposit earlier than they did, but did not hear from the store before they came to see the car, they said it was unacceptable, so they asked the store to provide the time certificate of the transaction.

Mr. Chang also said that the store did not give evidence, and they learned that there was another reason why the store did not sell the 1.03 million Mercedes-Benz to others instead.

Mr. Yang said that they inquired about another sales consultant and learned that others bought the car in installments, but he planned to buy the car in full, so he changed his mind.

The reporter found the sales consultant responsible for the reception at that time and learned that Mr. Yang and Mr. Chang did take a fancy to the car at that time, but they did not transfer the money until 04:30 that afternoon when the customer left the 4S store. Ten minutes ago, they had already received a payment from another customer for buying a car.

When the reporter asked whether the transfer time of the two can be provided, the sales consultant said that this is the customer's internal information, it is not convenient to provide.

According to the person in charge of the used car business in the 4S store, according to their work flow, they usually sign a car booking agreement with the customer before receiving the customer's intention to book the car, but Mr. Yang and Mr. Chang did not sign it. and there was no notice before the transfer, which led to the current misunderstanding.

In this regard, Mr. Yang did not think so and said that at that time, they directly said they wanted the car after seeing the car, and asked the 4S store to provide a transfer account number and sign an agreement, but the store said no, just transfer the money first.

The person in charge also said that another customer also picked up the car at a price of 1.03 million, and there was no such situation as selling expensive or paying by installments, earning commission, and so on. As for the deposit of 10,000 yuan transferred, the store said it would return it the same way.

It is understood that Mr. Yang and Mr. Chang are in the used car business, and after taking a fancy to this car, they have also posted information about the car through moments.

The lawyer learned that if the two parties fail to negotiate, Mr. Yang can sue through the court, but the premise is that sufficient evidence must be provided to prove whether the deposit for the transfer is clearly stated and written in black and white, otherwise there is no evidence.

Through this matter, we also hope to inform consumers that they should be cautious when buying products of interest. At the same time, do business integrity is also the most critical, 4S store let customers pay deposit before signing the contract, do not know exactly about the car situation in the store, it should not be.

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