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Today, a video of the person in charge of a BMW 4S store angry at the owner of the car went viral on the Internet. The woman shouted to the owner, "you ask, the BMW store in Handan is casually blocking the door. No, you ask."... " . Some netizens said that his attitude was extremely arrogant, "what a great official prestige!"

I learned from the Internet that the video was released by the local media 'Hebei KuaiBao', accompanied by an article saying that "netizens revealed that there was an oil leak in the gearbox of a newly purchased BMW in Handan, and the staff at the BMW 4s store were very excited."

According to Red Star News, the incident occurred on October 10 at Handan Bao and BMW 4S stores. The owner, Mr. Suo, defended his rights after finding an oil leak in his car's gearbox and parked his car in front of the 4S store. The 4S store staff were emotional during the incident.

"at the end of January this year, I bought a BMW X3 from Bao and BMW 4S stores with a landing price of 480000 yuan. It was found that there was oil leakage in the car in March. I didn't know why at that time. I was out of town and didn't pay attention to it. When I went to do the second maintenance in mid-September, the 4S store told me that there was an oil leak in the gearbox, but I didn't tell the reason, "said the owner, Mr. Suo, so the 4S store removed the gearbox and exhaust pipe for inspection.

Mr. Suo said that so far the car has been parked in the BMW 4S store for nearly a month, the 4S store does not have any maintenance measures, has been to the 4S store many times to negotiate a solution, there is no suitable plan.

On October 10, the car owner Mr. Suo came to the BMW 4S store and negotiated with the person in charge Cui Mou. The 4S store did not agree with the owner's request to change the gearbox and gave a plan to change the oil seal. Mr. Suo, the owner of the car, said, "Cui said that you can change the oil seal, but not the gearbox." I think the disassembly of the gearbox has too much impact on the new car. After that, the other party suggested that it should be valued at 370000 yuan to replace other models. But I don't agree, first, because I no longer trust brilliance BMW, and second, because the car I bought for 480000 yuan will lose more than 100,000 yuan after only a few months, and it is due to quality problems rather than personal reasons. So I told them that I would come back before 4 p.m. But when I got to the 4S store, no one paid any attention, and the staff said Cui was not there. "

Subsequently, Mr. Suo parked his BMW in front of the BMW 4S store. Because the door was blocked by the car owner, the store chose to call the police.

"the policeman asked me to take the car away, and I drove away in less than ten minutes." Mr. Suo said that a few minutes later, Cui drove to the 4S store. "after getting out of the car, she did not make any negotiation, but directly stormed away in a bad manner and uttered wild words for about half an hour." The process was also photographed by netizens and uploaded to the Internet.

The media contacted the Handan Public Security Bureau Fuxing Branch Hao Village Police Station on duty, the other side confirmed the matter, but did not respond to the specific situation. At the same time, the media called Cui, a BMW 4S store, but was hung up by the other party.

"at first I just wanted to change the gearbox, but now I want them to apologize, and I don't want the car," Mr. Suo said. "

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