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According to relevant media reports, Ms. Xie from Guilin bought a Land Rover at the 4S store a few days ago, but a year later she accidentally found that the car had an accident before it was sold and changed the airbag, which cost more than 30,000 yuan for maintenance. But 4S store staff denied the claim, "the vehicle has only changed headlights and bumpers."

Last year, while watching moments, her husband fell in love with a used Land Rover posted on Wechat by a long-time Jaguar Land Rover store in Guilin, according to Ms. Xie. Because I had bought a car in the 4S store before, I bought this car out of trust. According to the 4S store, this is a test drive, driving only about 15000 kilometers.

But just recently, Ms. Xie found that the vehicle had had an accident before it was sold, and the maintenance records could be obtained through the insurance company. Records show that the front bar of the vehicle collided and the airbag was replaced, and the maintenance cost was more than 30,000 yuan. Ms. Xie also said that if she had known about the situation at that time, she would not have bought it.

The person in charge of the relevant 4S store said that the vehicle really only replaced the headlights and the front bumper, if the owner does not believe it can be verified by professional identification.

For the above situation, some lawyers said that if Ms. Xie needs to protect her rights, she needs to provide purchase and sales contracts or information promised by merchants that are not consistent with telling consumers, and there is some fraudulent information. Merchants can be asked to pay compensation according to three times the amount of goods purchased.

At present, the Market Supervision Administration has been involved in the investigation.

With regard to this matter, consumers should be reminded that when buying a second-hand car, if they really do not know or worry about the situation of the vehicle, it is best to arrange a professional appraisal person to identify the vehicle first. and inquire about the maintenance records of the relevant 4S stores and the insurance company's insurance records, which can also make the vehicles you buy more at ease.

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