In addition to Weibo, there is also WeChat
Please pay attention
WeChat public account
AutoBeta
2024-11-22 Update From: AutoBeta autobeta NAV: AutoBeta > News >
Share
AutoBeta(AutoBeta.net)10/24 Report--
Recently, Mr. Lu in Hangzhou encountered a trouble. He wanted to buy a Cadillac, but every time he went to a 4S store to buy a car, he was "boycotted" by the 4S store. Mr. Lu suspected that he might be blacklisted by the 4S store. What's going on?
Mr. Lu said that he ordered a Cadillac SUV at Mingjie Cadillac 4S store last month for 10, 000 yuan, and agreed to pick up the car in October after signing the order agreement. When the car arrived this month, Mr. Lu found that the production date of the car was in June this year. A friend told him that if the production time was too long, it would affect the life of the oil, so Mr. Lu asked the 4S store to change the oil.
This proposal was rejected by the 4S store, and Mr. Lu proposed to re-select the car, which was also rejected by the 4S store.
After that, the two sides did not agree on this issue, and on October 21, the 4S store told Mr. Lu that there was only one Cadillac left in the store, either take the car away or return the deposit. Later, the two sides finally cancelled the order and closed the transaction.
Mr. Lu can't trust this 4S store, but he still wants a car. So Mr. Lu went to other Cadillac 4S stores to buy a car. After the two sides made a detailed confirmation, the 4S store learned that Mr. Lu had placed an order and suddenly said that the car he had booked had been signed.
When Mr. Lu went to other 4S stores to buy the same Cadillac of the same style, the results were all the same. as long as Mr. Lu asked about the car, the 4S stores all responded the same, so Mr. Lu suspected that his order had been leaked and was deliberately smeared by the 4S store. resulting in an inability to buy a car normally.
In response to this, the responsible person of the 4S store said that there are six Cadillac 4S stores in Hangzhou, there is a large group, as long as customers sign the purchase information, they will report, and other 4S stores can see the order information.
If you simply see the order information, why does Mr. Lu get the same response when he buys a car in other 4S stores? The person in charge of the 4S store explained that Mr. Lu had a dispute with the salesperson at that time, which might be leaked after being photographed and uploaded to the Internet by onlookers. After all, this is the Internet era.
It can be seen from the surveillance that Mr. Lu does have some disputes with the salespeople, and if the video is sent to a large group, it does have a negative impact on Mr. Lu's car purchase. The 4s store said it would explain the misunderstanding with other 4s stores.
The lawyer also said that it is an invasion of privacy for the so-called large group of 4S stores to publish order information without the client's consent, and the parties can demand compensation from the 4S store and demand an apology from the 4S store.
For this matter, some netizens said: production to sales of more than 6 months is the inventory of cars, 4S stores have the responsibility and obligation to replace liquid products. And there won't be a big problem with the oil from June to October, and Mr. Lu has to find out why he was treated like this by the 4S store.
Welcome to subscribe to the WeChat public account "Automotive Industry Focus" to get the first-hand insider information on the automotive industry and talk about things in the automotive circle. Welcome to break the news! WeChat ID autoWechat
Views: 0
*The comments in the above article only represent the author's personal views and do not represent the views and positions of this website. If you have more insights, please feel free to contribute and share.
© 2024 AutoBeta.Net Tiger Media Company. All rights reserved.