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According to the relevant media, Mr. Wu from Fujian bought a new Audi car and drove it for more than three months. When the car got out of control on the way to use, he went to the 4S store to negotiate, and the 4S store said that the system assembly could only be replaced free of charge according to three packs.

According to revelations, the car owner bought a Q5L SUV at a Runtong Audi 4S store in Cangshan District in July this year, at a total cost of more than 400,000 yuan. Unexpectedly, in the process of backing up recently, there was a sudden problem with the steering wheel, and there was a hint of a steering system failure on the dashboard, and then the steering wheel became difficult to operate.

The owner of this car found Runtong Audi 4S store to understand the situation, hoping to be able to return the car. But it was rejected by 4S, saying that the steering assembly could only be replaced free of charge according to the requirements of the three packages. However, car owners think that such a problem occurs only three months after buying a new car, which is unacceptable, and it will be unthinkable if this happens suddenly on the highway.

Coincidentally, on June 17 this year, Mr. Cao, an Audi owner in Xi'an, mentioned an Audi Q7 with a landing of nearly one million. After driving the car home for a period of time, the car was unable to turn the steering wheel and was directly hugged to death. The same staff admitted that it was a quality problem, but he could only change the steering gear for Mr. Cao.

It is worth noting that this is not the first time there has been a problem with Audi Q5L steering failure, and articles about this problem can be found everywhere on Baidu. In the Audi Q5 forums of major platforms, there are not a small number of drivers who reflect steering failures, but most of them report to 4S stores but do not find out the cause of the failure, and some 4S stores even say there are many such cases.

It didn't take long for the new car to run into trouble, which is unacceptable to any owner, and it is reasonable for the owner to want to find out the cause of the malfunction. After all, the existence of unknown hidden dangers may lead to serious traffic accidents. 4S stores, as after-sales service providers, should solve the basic safety concerns for car owners, not just change accessories.

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