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On March 18, Xiaopeng officially announced that it would put a total of 30 supercharging stations into operation in five cities: Beijing, Guangzhou, Shanghai, Shenzhen and Wuhan. Xiaopeng car charging department said that the Xiaopeng super charging station with flexible distribution of a single gun can achieve the highest 120kW, the average power can reach 90kW, the maximum output current of the charging gun is 200A, and the future expansion capacity can reach 500A. This means that car owners can charge their vehicles to 80% in as little as 30 minutes.

According to the official website of Xiaopeng Automobile, there are 2019 Xiaopeng G3 and 2020 Xiaopeng G3 on sale. According to the official description, the latter has a mileage of up to 520km, plus 80% recharge in 30 minutes, which has solved the concern about battery life, and many consumers are also moved by it.

However, there are recent media reports that Mr. Chen bought a Xiaopeng G3, and when he bought the car, the merchant said it could charge 80% of the electricity in 30 minutes, but in actual use, he found out that this was not the case at all and found out the truth.

Mr. Chen said that due to the frequent queues for refueling in Hangzhou and the worry about the trouble of charging the tram, I was very excited to hear that Xiaopeng car experience Center said it could charge 80% electricity in 30 minutes. On September 15, I bought a Xiaopeng G3 at the Hangzhou Dayue City experience Center of Xiaopeng at a price of 179700 yuan. After picking up the car, Mr. Chen went to the Xiaopeng super charging station to recharge, but found that it was impossible to recharge to 80% in 30 minutes. It takes at least an hour from 0% to 80%, which is twice as long as the 30 minutes that Xiaopeng originally advertised.

Is there something wrong with this car? So Mr. Chen asked about the after-sale, but he didn't know why. Later, a 400 call was made, and the other party said that 30 minutes was the time from 30% to 80%.

Mr. Chen said that when buying a car, the sales did not inform the relevant information, and the publicity was also induced to a certain extent. At present, Xiaopeng's slogan has been removed, and the slogan on Xiaopeng's official website has been changed to "charge to 80% in 30 minutes at the earliest."

As for Mr. Chen's statement, the account manager of Xiaopeng Automobile Hangzhou Dayue City experience Center said that it may be a problem that Mr. Chen understands. The account manager said that the charging time from 30% to 80% is 30 minutes, and the charging time from 0% to 30% is another calculation. The specific charging time is related to external factors, so it is impossible to accurately tell.

Subsequently, Mr. Chen provided a screenshot of Xiaopeng's previous promotion, with the slogan "recharge 80% in 30 minutes".

As for the slogan, the account manager explained that there are certain restrictions on how long it will take to charge up to 80%. As an industry thing, we generally do not tell customers what conditions we want to charge, but we will generally talk about the charging time. For example, 45% charging 80% of fast charging and about 8 hours of slow charging. Any industry will not elaborate on the specific restrictions on charging.

It can be concluded from the words of the account manager that the charging time from 30% to 80% is 30 minutes, and the 30% charging time from 0% Murray to 30% still needs to be calculated separately, which sounds very reasonable, but the customer did not inform the customer when he bought the car. The account manager said that the specific restrictions would not be particularly detailed, but consumers also have a certain right to know when buying a car.

In addition, many car owners reported that Xiaopeng officially advertised the mileage of the 520km (Xiaopeng G3 as an example), but the actual mileage was much shorter than the official mileage, which triggered related complaints.

It can be seen that we can believe in the so-called official propaganda, but don't believe it blindly.

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