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Ms. Zhang bought a range Rover SUV from a Lutheran 4S store in Hangzhou with a naked price of 886000 and a landing price of 1.019 million. On October 18, Ms. Zhang came to pick up the car, but there was a problem before the car left the delivery area.

According to Ms. Zhang, when the money was paid and ready to drive home, the car would not start. The technician said that there was not enough electricity and there was no problem. Later, the technician helped drive the car nearby to refuel and recharge, but the car still could not start.

There was a problem with the new car as soon as it was mentioned, and the technicians' refueling and charging did not work. That night, the 4S store worked overtime to test Ms. Zhang's car. The preliminary test was that there was something wrong with the battery output module and the car needed to be taken apart. Then the module was replaced.

Ms. Zhang did not agree with the request of the 4S store to dismantle the car replacement module. Ms. Zhang said that there was a problem with the new car in the delivery area and that it was unacceptable to dismantle the car before opening the 4S store.

As the negotiations between the two sides have been inconclusive, and because Ms. Zhang does not agree to dismantle the car, Ms. Zhang's car has been parked in the 4S store without further inspection and maintenance.

So why is there something wrong with the car just delivered? 4S store said that the car just arrived in the store, 24 hours before delivery of the car also carried out factory testing, the relevant test documents are also shown to customers, there is no problem. For the delivery of this situation after the 4S store also did not expect, the initial detection is the battery module failure, but the specific reasons still need to be taken apart for further testing.

The problem lies in the car demolition, because the 4S store needs the consent of Ms. Zhang, but Ms. Zhang does not agree to dismantle the car.

Although the new car has been delivered, but after all, there is no 4S store, so there is such a failure, can you change a car?

The 4S store said that replacing the module does not fall within the standard of the national three-guarantee law, but the 4S store also promised to hand over a complete new car within 15 days.

Ms. Zhang is skeptical about this. Although it is said to be a complete car within 15 days, it is understood that 15 days is impossible, because there is no stock in the world, it needs to be customized, and the follow-up time may be longer.

Ms. Zhang is very helpless, the reason why she chose this 4S store to buy a car is because it has an existing car, but now it is impossible to drive a new car. I don't know how long it will take if there are no accessories 15 days later.

In the end, Ms. Zhang agreed to disassemble the car at the 4S store, as long as the two sides signed a good contract, and if the car could not be delivered in good condition 15 days later, the 4S store would negotiate with the manufacturer about the return and replacement of the car.

New

Some netizens said that this is not the normal performance level of Land Rover? Some netizens said that it showed that they had bought authentic Land Rover.

The new car broke down before it opened the 4S store, which is unacceptable to anyone. According to the 4S store, a vehicle will be handed over intact within half a month, and we will continue to monitor the follow-up progress.

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