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  315 | China Consumer Association 2018 Automobile Complaints list: BYD has the largest number of complaints, while BBA has fallen

  According to statistics, as the world's largest automobile market, China has about 170 cars per 1,000 people in 2018, which is still a big gap from the level of major developed countries. For example, the number of 1,000 people in the United States is about 800. Europe and Japan have about 500-600 cars. In the growing Chinese market, automobile consumption has become a topic of great concern to people. the reputation of a brand needs to be established by users and consumers, and car complaints reflect the objective situation of the brand. March 11, the authoritative body China Consumer Association released "2018 National Consumer Association organization to accept complaints about automobile products."

  2019-03-11
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  Tesla was named by the China Consumer Association!

  On April 22nd, the China Consumer Association released the Annual report on the Protection of consumers' Rights and interests in China (2021). The "Annual report" points out that important achievements have been made in the governance of consumer infringement in key areas in 2021, but related problems can not be ignored. For areas where consumer tort problems are more frequent or become hot issues of public opinion, we still need to improve the intensity and level of governance. In "the protection of rights caused by the consumption of new energy intelligent vehicles", it mainly shows the following aspects: first, vehicle safety problems, such as sudden acceleration, flameout, oil leakage, abnormal engine noise, brake steering failure and so on. The existence of these problems shows that they are relevant.

  Tesla 2022-04-22
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  Mercedes-Benz ranked first in the annual rights protection of China Consumer Association, and the quality defect became the hardest hit area.

  On January 13, the China Consumer Association released a report on "Top Ten Hot spots of consumption Rights Protection in 2019", in which the incident of "Mercedes-Benz owners crying about rights protection caused reflection from all walks of life" has become the first major topic of social influence in 2019. The China consumers Association said that the result was calculated by the China consumers Association in conjunction with the people's Daily online public opinion data center, based on big data platform data and public opinion and social influence. Mercedes-Benz owners cried that the social impact index caused by the reflection of rights from all walks of life reached 80.5, reaching the top of the list. Review of the incident-in April 2019, a video of a woman crying on the hood of a Mercedes Benz went viral on the Internet. See.

  Benz Mercedes-Benz rights protection 2020-01-13
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  China consumers Association: cars and parts become the "top list" of complaints in 2019.

  In the past year, it seems that there have been more and more complaints about the auto industry, especially new cars have been frequently exposed due to quality problems and other complaints. In this context, the China Consumer Association recently announced the analysis of complaints accepted by the National consumers Association in 2019, of which the number of complaints about cars and parts is as high as 30,000, accounting for the "top" of the number of complaints.

  Automobile 2020-01-24
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  China Consumer Association issued a complaint report in 2020, these major brands may become 315 targets.

  ​ is approaching the annual March 15 Consumer Rights Day, and complaints in all areas have attracted consumers' attention. After reaching the top of the China Consumer Association last year, the number of complaints in the automobile industry remains high this year, second only to food safety.

  China Consumer Association 2021-02-27
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  China Consumer Association issued a report on service satisfaction of 4S stores: German is the highest, legal score is the lowest.

  When it comes to the pre-sales and after-sales service in the new car market, the performance of the new power car companies is obviously better than that of the traditional car companies, because the sales volume of the traditional car companies is so large that they can not be managed directly by the manufacturers, which makes them inferior to the former in all kinds of services. Can only be sold by entrusting 4S store dealers, although some brands come from the same dealer group, but because of brand characteristics, different brands are also different in a variety of services.

  China Consumer Association 2020-12-01
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  The impact is far-reaching! Tesla ranks first in the protection of rights of the year.

  On January 25, the China Consumer Association (hereinafter referred to as "China Consumer Association") released a report on "Ten Hot spots of Public opinion on Consumer Rights Protection in 2021", in which "car roof rights protection incident exposed service loopholes of car companies" has become the first major topic of social influence in 2021. The China consumers Association said that the result was calculated in conjunction with the people's Daily online public opinion data center, based on big data and the social influence of public opinion, in which the social impact index of the "car roof incident" caused reflection from all walks of life reached 100.9, reaching the top of the list. Event Review: on April 19, 2021, at the Media Day of the 19th Shanghai International Auto Show, a man wearing brakes failed.

  Tesla 2022-01-25
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  BYD ranked first in the number of complaints in 2018, and was interviewed and supervised by Shenzhen Consumer Council again.

  The BYD brand successfully won the first place in the 2018 Automobile Product Complaints report released by the China Consumer Association, becoming the brand with the largest number of complaints and the worst after-sales service in the year. Recently, BYD car was interviewed by Shenzhen Consumer Committee because of frequent consumer complaints. Shenzhen Consumer Council released news that recently received a number of consumer complaints about BYD Automobile sales and Service Co., Ltd., consumers reported that the sales link was forced to mortgage, old models are not compatible with the new GB charging piles, multimedia software can not be personalized choice to uninstall and other problems. Therefore, Shenzhen Consumer Council entered BYD on April 16.

  BYD number one 2019-04-29
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  Waiting in line for 3 hours for charging 250 kilometers, it is difficult for China Consumer Association to charge at high speed during the Spring Festival.

  On February 15, the China Consumer Association released a public opinion analysis report on the protection of consumption rights during the Spring Festival. The report points out that "it is difficult to charge at high speed and there is no solution" has become a typical case of consumer rights protection during the Spring Festival. According to data released by the China Electric vehicle charging Infrastructure Promotion Alliance (hereinafter referred to as the "charging Alliance"), there are 340000 new public charging piles in 2021, and 1.147 million public charging piles have been completed by the end of 2021, including 470000 DC charging piles and 677000 AC charging piles. At the same time, the number of power stations in China has increased rapidly, from 555 at the end of 2020 to 129 at the end of 2021.

  New energy vehicle 2022-02-15
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  China Automobile Association: luxury car prices have fallen sharply, and more and more people are buying them.

  Major changes have taken place in China's auto consumer market, with not only the continued decline in new car sales, but also a tilt towards the luxury car market. A few days ago, the China Automobile Association and other units jointly issued the "Automobile Industry Blue Book: China Automobile Industry Development report (2019)", which pointed out that 2018 was the turning point of China's automobile industry, and analyzed the current consumption trend of the market through data. New car sales have slipped according to data released by the China Automobile Association, total car sales in China in 2018 were 28.0806 million, down 2.76 per cent from a year earlier. Shi Jianhua, deputy secretary-general of the China Automobile Association, believes that the main reason for the downturn in the auto market in 2018 is the purchase.

  China Automotive Industry Corporation 2019-05-26
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  Achieving growth is not a good performance. The China Automobile Association expects passenger cars to grow by 28.4% in January compared with the same period last year.

  As soon as February arrived, more than ten car companies were the first to release sales reports for that month, and the simplest guess for this situation is that most car companies have achieved growth this month, with the excellent performance of their own brands to achieve publicity results. But the car companies that grew in January are not doing better.

  China Automobile Association 2021-02-04
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  50% of the dealers lost money in the first half of the year, and the joint venture brand was the worst.

  On August 16, the China Automobile Circulation Association released the investigation report on the living conditions of National Automobile Dealers in the first half of 2023, and the difficulties and pressures of the automobile back-end market were once again put on the surface. According to the report, the external environment of the automobile market is numerous and complicated, the recovery of automobile consumer demand is slow, and the terminal transaction price continues.

  Cars dealers brands markets new energy goals associations manufacturers consumption losses pressure sales luxury integrity satisfaction 2023-08-17
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  The China Automobile Association expects sales to decline by 25% in the first half of the year, and the policy Brooks no delay to save the market.

  Car sales fell 79.1% in February from a year earlier, so far, China's auto market has fallen for 20 consecutive months compared with the same period last year. Under the continuing influence of the epidemic, the recovery pace of the automobile industry has been disrupted, and there is still a lot of uncertainty about when to return to proportional growth. According to the latest forecast of the China Association of Automobile Manufacturers, if the epidemic is effectively controlled by the end of March, production and sales are expected to decline by about 45% in the first quarter and about 25% in the first half of the year. China's auto market fell for the first time in 28 years in 2018 and widened to 8.2% in 2019.

  Automobile market 2020-03-22
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  As the building was empty, Qoros was put on the consumption blacklist.

  On May 7, Shandong Automobile Circulation Association issued a document entitled "consumption warning of Guanzhi Brand cars". According to the contents of the document, the consumption rights protection workstation of Shandong Automobile Circulation Association received a number of complaints about after-sale maintenance of Guanzhi car owners in Jinan. According to the investigation of the Association, four Baoneng in Jinan

  Cars sales brands models groups consumers products associations markets Shandong losses circulation companies shareholders cars 2022-05-09
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  As many as 55 new cars were launched in August, and the growth trend may be difficult to continue.

  Judging from the performance of the domestic car market in the past, the sluggish sales from June to August are all caused by the off-season of the traditional automobile industry. However, due to the impact of this year's epidemic, consumer demand has been delayed for the whole year, resulting in year-on-year growth in domestic car market sales from April to July. However, judging from the specific sales performance, there has been obvious demand pressure in the market in July, down 6% from the previous month. According to the latest passenger car sales data released by the Federation of passenger cars, in July 2020, retail sales of passenger car manufacturers are expected to grow 6% year on year, down 6% from the previous month; wholesale sales of passenger car manufacturers are expected to grow 4% year on year, down 8% from the previous month. The beginning of July is not strong, but with.

  New car 2020-08-06
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  More than 70% of the dealers lost money, and the joint venture brand was the worst.

  A few days ago, the China Automobile Circulation Association released the "2022 National Automobile Dealers Survival Survey report", the difficulties and pressures of the automobile back-end market have been put on the surface. According to the report, 2022 is the most difficult year for car dealers in the past 3-5 years, and car dealers are satisfied with the mainframe factory.

  Dealers cars brands consumption associations policies profits sales markets car consumption targets annual epidemic losses inventory 2023-02-08
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  China Automobile Association: sales of 95000 new energy vehicles in November, falling for five months in a row

  On December 10, the China Automobile Association released China's automobile market production and sales data in November 2019. Data show that in November 2019, China's car production and sales volume were 2.593 million and 2.457 million respectively, an increase of 3.8% over the same period last year, and sales fell 3.6% from January to November last year. China's car production and sales totaled 23.038 million and 23.11 million respectively, down 9% and 9.1% respectively from a year earlier. The China Automobile Association said that production and sales began to pick up in November, on the one hand, reflecting that enterprises began to replenish inventory after continuously reducing inventory levels, and the pace of production recovered somewhat; on the other hand, it also reversed.

  New energy vehicle 2019-12-11
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  Baoneng new energy vehicle becomes the executor again! The target of execution is about 181700

  On May 16, Baoneng New Energy Automobile Group Co., Ltd. was again listed as the executee, the target of execution is about 181700 yuan, and the filing date is May 16. As early as April, Baoneng New Energy Automobile Group Co., Ltd. was listed as the subject of execution by the Longhua District people's Court of Shenzhen City, Guangdong Province.

  Automobiles groups companies new energy associations brands technology consumption limited limited sales Shandong Shandong holding circulation 2022-05-17
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  3000 people complained about the "bad smell" of Audi cars, and the State Administration of Market Supervision has intervened in the investigation.

  Before the 315 evening this year, an online article "they all bought Audi cars, they all have leukemia" spread all over the Internet, but the online discussion soon passed, and at the 18th Shanghai Auto Show on April 16, Audi car odor protection representatives Doudou and Fang Tai once again appeared to protect their rights, but for some reason they were unable to enter the auto show. On the afternoon of April 18, the China Consumer Association confirmed that the State Administration of Market Supervision and Administration had received reports from complainants such as Doudou and had intervened in the investigation, while the General Administration asked the China Consumer Association to cooperate with the communication. According to Doudou, the representative of rights protection, there are a total of 85.

  Market supervision intervention investigation General Administration 2019-04-18
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  The passenger flow on May Day has increased significantly, but the dealer inventory still exceeds the warning line.

  After several months of market restraint, the domestic car market finally ushered in a certain sales rebound in April this year, and with the advent of the "May Day" traditional peak season, it once again pushed the car market into a small and the best part. However, dealers' inventory performance was mediocre throughout May due to sales overdrafts in the first half of the month.

  Automobile 2020-06-02