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  Jaguar Land Rover responded that "the female car owner was chased and beaten by a 4S clerk": the sales consultant has been fired

  After the outbreak of the "660000 Mercedes-Benz oil spill female owners' rights protection" incident, the hidden rules of "service fees" in the auto sales industry were thoroughly exposed. At the end of last month, women buying luxury cars were surcharged and chased by sales threats. It was also turned out by netizens in the past two days, and suddenly Land Rover Jaguar became the focus. Today, Jaguar Land Rover officially issued an official statement in response: the sales consultant involved has been fired. Jaguar Land Rover said in a statement on April 15 that Jaguar Land Rover attached great importance to Ms. Li's car purchase experience in Tianhua, Shaanxi Province, and the dealers had dealt with it properly at the first time. On the afternoon of the day of the incident, Tianhua in Shaanxi Province was already.

  Jaguar Land Rover respond. 2019-04-15
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  After booking the car, ask the sales consultant, but the sales consultant called the customer a "scourge" and asked him to refund the order.

  Recently, the car owner Ms. Wu reflected to the media: on July 17, at Dongfeng Honda Hangzhou Jiangjin special sales and service store, she wanted to buy a Honda XRV off-road vehicle. The originally preferred model was a 1.5-liter comfortable version, but it was said that there was no existing car. After sales recommendation, it was replaced by a 1.5T comfortable version. The two sides signed a contract on the spot, and Ms. Wu paid a deposit of 5,000 yuan. Ms. Wu: "I originally intended to pay in full. For the full payment, he said that there would be a discount of 20, 000 yuan. If it is divided into stages, it would be a little more discount, a discount of 22000. Later, I think about my comfortable version of 1.5L. If I land on the ground, it will be about 144000, this 1.5T comfortable version, but not."

  After booking the car 2021-07-31
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  The "cabbage price" domestic Model 3 is so popular that the sales consultant damages himself like a car machine.

  On January 7, domestic Tesla Model 3 was officially delivered to users, and the completion of Tesla's localization means that the confrontation between Tesla and the new forces of domestic car-building has officially begun. According to media reports, Tesla has nine experience centers in Shanghai, the most popular of which is Tesla Taiguhui experience Center, which is located in the commercial center. A large number of consumers came to Tesla Taiguhui experience Center to see the car. the exhibition cars in the store were full of customers, and almost all the sales consultants were busy solving their concerns for consumers. A sales consultant said that especially at the weekend, Tesla store was like a vegetable market, feeling like a car selling machine, because.

  Tesla 2020-01-15
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  Customers gave bad reviews, Audi sales sent an abusive text message: your whole family was killed by a car.

  Car salesmen have to face different customers every day, answer car purchase questions for customers, solve all kinds of problems, service attitude is very important, generally can be summarized into a sentence: the customer is God! What will you do as a car salesman if you get a bad comment from a customer? An Audi 4S sales consultant sent a cursed text message to the client: your whole family was hit by a car when they went out. According to media reports, on May 10 this year, Mr. Chen, a Wenzhou citizen, and his friends came to Wenzhou Zhongsheng Huaao 4S store to look at the car. It was already more than 5 p.m. At that time, when Mr. Chen asked the sales consultant who received them about the vehicle problem, he felt that the other side was very impatient and his attitude was not.

  Audi sales 2019-05-13
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  Audi 4S store sales consultant was detained on suspicion of fraud, nearly 70 people were cheated involving 9 million yuan

  According to the Economic Life Channel of Zhejiang Television, an Audi Q5L bought by Ms. Fu in Xiaoshan, Hangzhou in 2019, agreed to cost 380000 yuan, including purchase tax, but after an operation by a sales consultant, Ms. Fu found that she might have to pay 500000 yuan for it, and now the sales consultant has been criminally detained on suspicion of fraud. In addition, nearly 70 customers had a similar situation in this incident, involving as much as 9.09 million yuan. According to Ms. Fu, in May 2019, through Kong, chief sales consultant of Zhongsheng Yudi 4S store in Hangzhou, he spent 380000 yuan on an Audi.

  Audi Q5L 2021-01-24
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  Wang Chuanfu hired a senior consultant, and gan Wenwei, a former GM China CEO, joined BYD.

  Today, BYD announced a personnel appointment, and Wang Chuanfu hired a senior adviser. BYD officially announced that it has appointed Kevin Wale, the former president of General Motors China, as a senior adviser to Wang Chuanfu, the director of BYD. BYD said that Gan Wenwei will provide consulting services for BYD Group's automotive business. it includes consulting and guidance services for automotive business development strategy, operation strategy, marketing strategy, brand building and sales service system improvement. Gan Wenwei joined GM in 1975 and served as GM from 2005 to 2012.

  BYD 2020-01-13
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  Harvard is rumored that the sales consultant shows the video of competitive products, and Harvard executives respond.

  Recently, a UP blogger who certified as a well-known car on bilibili social platform posted a post titled & quot; wants to try Harvard owl dragon? I'm sorry, then you have to watch all the accidents on BYD & the video of quot; has sparked a heated debate on the Internet. According to the data on the video page, the screenshot was posted, and the video was played as much as

  Video Harvard sales customer brand owl dragon behavior consultant test drive Biya event fact again media netizens 2023-07-09
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  Tesla car owners protect their rights again, and the sales have promised that "prices will not be reduced."

  Tesla's frequent price adjustments have angered many car owners. recently, due to the release of the subsidy policy in 2020, Tesla reduced the price of domestic Model 3 by 32000 yuan to 271550 yuan. However, some consumers reflected that Tesla's sales consultant had promised that Tesla would not cut prices in the near future, and she felt that she had been induced to consume. It is understood that Ms. Zhang bought a domestic Model 3 electric car made by Tesla on April 13. Before picking up the car, Ms. Zhang added a Tesla group, and saw someone in the group announce the news that prices might be reduced in the near future, so Ms. Zhang asked.

  Tesla reduced the price 2020-05-07
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  Buying a new Lexus car is not mentioned, 4S store: forfeiture of deposit

  Recently, Mr. Wang, a Lexus owner, reported to the media that he bought a Lexus car in June last year, but so far did not mention the car, wanted to return the deposit was told that he unilaterally breached the contract, so he could not refund the deposit. According to the media "1818 Golden Eye" report, on June 25 last year, the car owner Wang Xian

  Sass Lake down payment new car. 2022-05-03
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  Buy a car and change it to a rental car! Edou new car network consulted to buy a car, but inexplicably "signed" a car rental contract.

  Mr. Chen in Nanjing bought a new car online through edou, but unknowingly signed a financial leasing contract, and the car was finally rented. What happened during that time? According to Mr. Chen's description, he saw a notice that "you can buy a car with a down payment of 10%" on June 25, so he went to the Nanjing store with his wife to consult about car purchase. After consulting Mr. Chen's relevant information, the salesperson asked them to transfer 14980 yuan first. According to the salesperson, the money was transferred to the banking system to assess whether Mr. Chen is eligible for a loan to buy a car.

  Soya bean new car network GAC MOTOR 2020-07-03
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  After the "Mercedes-Benz oil spill", the financial service fee disappeared, and other "service fees" appeared separately.

  In April, the "Xi'an Mercedes-Benz oil spill" moved the dark scenes of Mercedes-Benz in the industry to the national audience, and the illegal collection of "financial service fees" by 4S stores had a huge impact. The State Administration of Market Supervision recently interviewed Mercedes-Benz again: fees must not be charged illegally. According to the investigation of the domestic media, the financial service fee of "everyone shouting" has disappeared, but it has been replaced by many clearly marked charging items. A reporter visited the billboard of a 4S store in Shanghai, and the first one was the "comprehensive service charge" of 5000 yuan, including insurance and purchase tax.

  Mercedes-Benz service charge finance 2019-05-19
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  An Audi 4S store in Wuhan responded to a group of employees beating customers: it has been reported to the police.

  On August 30, according to several media reports, a customer suspected of having booked a car at an Audi 4S store in Wuhan had a dispute with the 4S store because of the vehicle deposit. Video footage shows customers holding banners saying "deposit is not given to unscrupulous merchants" at the door of the store. Then several shop assistants came forward and tore up the banners, causing disputes with customers. The Audi 4S store then responded that the police had intervened and did not issue any statement until the results of the investigation were released, subject to the results of the investigation.

  Audi 4S 2021-08-31
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  If you can't see the certificate, the owner wants to return the car, 4S shop: 30,000 deposit is non-refundable.

  As we all know, the automobile certificate is not only an important certificate for the car, but also a necessary certificate for the car to go home, and its function is to prove that the car is qualified in inspection. Therefore, only the cars with the "automobile certificate" meet the requirements of the state for the quality of motor vehicle equipment and relevant standards. Yesterday, a car owner, Ms. Yang, reflected to the media:

  Lady sales Certificate contract customer consultant Shaoxing Mr. Company Automobile Hangzhou Deposit invoice time vehicle 2022-05-15
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  Xiaopeng car is reported to have stolen pictures to publicize, official: provided by the supplier has been deleted

  After Audi's copywriting was accused of plagiarism, Xiao Hongshu netizen Y.z posted an article on Xiaopeng's official Wechat account on June 1: recently, he saw Xiaopeng car embezzled the photo he took in September 2020 and publicized it. However, he did not receive any authorization for the use of this picture before.

  Netizens services marketing events companies pictures cars Xiaopeng advertising consultation publicity media consulting services awareness limited 2022-06-03
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  Another accident happened to Nantong Mercedes-Benz! Eight customers paid for a car at the 4S store, but the sales ran away with the money.

  Following the previous Nantong, Jiangsu Province, the owner of a new Mercedes-Benz car frequently broke down in January, and the owner was beaten to protect his rights. There is another accident at Wenfeng Mercedes-Benz 4S store in Nantong. The car owner bought a Mercedes-Benz car to the Mercedes-Benz 4S store, but the car was asked for back by the 4S store after a few days, and the money for buying the car could not be got back for the time being. what's the specific situation? According to Ms. Huang, she took a fancy to a Mercedes-Benz car at Wenfeng Weiheng 4s store in June this year, and then paid in two installments, first paying a deposit of 50,000 yuan to Zhao, a salesman in the store, and then paying the full amount on July 1, including purchase tax and other expenses. Ms. Huang recalled that she was handing in.

  Sales Mercedes-Benz car buying 4S store 2019-08-27
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  The woman who bought a luxury car was charged a surcharge and was chased by sales threats. The 4S store apologized.

  When you think about it, it is impossible for a customer to buy a car and be chased by a salesman, but it really happened recently. A woman in Shaanxi planned to buy a Land Rover found Shenhang car. She was asked to charge a surcharge of nearly 30,000 yuan when she picked up the car. As a result, she was threatened by a salesperson to chase her when she asked for an explanation. On March 28, Ms. Li went to see the car at the 4S store in Tianhua, Shaanxi Province. finally, she took a fancy to the model found by Land Rover and decided to buy it in three-year installments, when the 4S store asked her to pay a deposit of 8000 yuan. The next day, on March 29, Ms. Li and her family came to the 4S store not to pay for the car. As a result, she saw the list of expenses given by the sales.

  Sales 2019-03-31
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  Suspected of violating discipline and breaking the law! The party committee secretary of Dongfeng was investigated

  According to the website of the Xiangyang discipline Inspection Commission, Luo Xinwen, party committee secretary, director, and general manager of Dongfeng Consulting Co., Ltd., suspected of serious violations of discipline and law, has been designated by the Hubei Provincial discipline Inspection Commission for supervision, and is currently being examined and investigated by the Xiangyang discipline Inspection Commission. When checking Luo Xinwen's personal background, Automotive Industry concern found that online

  Company Dongfeng limited limited form group Xinwen automobile Xiangyang consulting growth criticism investigation party committee individual 2023-09-05
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  When the customer bought Land Rover, he disagreed with the service charge, but he was beaten by the sales of the 4S store.

  Customers to 4S store to buy a car, because there is an objection to the service charge, they want to communicate with the sales staff, as a result, the communication is not smooth, but was beaten by the sales staff, what is the specific situation? At the end of March this year, Ms. Li took a fancy to a Shenxing model discovered by Land Rover at the Tianhua Land Rover 4S store in Shaanxi Province. at that time, she was considering buying a car by three-year installments and paid a deposit of 8000 yuan. The next day, Ms. Li and her family came to the 4S store to pick up the car, but the salesperson calculated the total price of the car and surprised Ms. Li. Ms. Li said that in addition to the 254000 car price, other things were added to the calculation list given to her by the salesperson.

  Land Rover sales service charge 4S store 2019-06-23
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  Buying a Mercedes-Benz luxury car is accepted by the "overlord clause" 4S store: as stipulated in the business license

  Mr. Hou bought a Mercedes-Benz E300 at a Zhengzhou Huisheng Mercedes-Benz 4S store in Zhengzhou in May. According to Mr. Hou, after he took the car away, when he was sorting out the bill, he found that there was a bill of 13350 yuan. Mr. Hou seldom wondered about this fee, so he called the 4S store and made it clear that it was a loan from Mr. Hou to buy a car. Charge Mr. Hou three points of service fee. Mr. Hou then called the Beijing factory and the Beijing headquarters to ask about the reasonableness of the fee, and the other side made it clear that the 4S store was not allowed to charge customers. Mr. Hou felt that he was suffering.

  Buy a car 4S store rules 2019-08-12
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  Buy a new car and mention a show car? Car owner: complaints have been made to the EAA

  According to the 1818 Golden Eye report, Mr. Hu from Zhejiang spent 140000 yuan on a Malibao XL with cold gray color, while the Malibao XL with cold gray color was a bit difficult to buy. He asked several 4S stores, and only a 4S store in Yuantong, Zhejiang, had a car available. Before picking up the car, Mr. Hu explicitly stressed that he did not want to show the car, and marked "no display car" on the three packages of vouchers. However, shortly after picking up the car, some Malibu XL cyclists suspected that Mr. Hu had bought the exhibition car. Mr. Hu said that he drove the car to the 4S store for decoration the next day and met two cyclists who had just bought the Malibao XL. Cyclists said that 1.5T cold light gray color matching Mai.

  Malibao XL 2021-08-25