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Atez abnormal sound to protect the rights
Just after July, the latest issue of the car Complaints list came out. Unlike the sales list, the top 10 models on the complaint list are not glamorous. According to the list, there is only one independent model in the top 10, and the others are all joint ventures. From a national point of view, the models complained about include four German models and three Japanese models, while legal, Korean and autonomous models are all one. In the top ten models, the most complained problems include abnormal noise of car body, abnormal noise of center console, abnormal noise of braking system, abnormal noise of gearbox, sudden setback of gearbox, gearbox jitter and so on. In terms of specific models, FAW Mazda Atez continues to dominate the list with 293 complaints.
Some netizens revealed that the owners of CX-4 cars in Beilun District, Zhejiang Province, went to the distribution store to pull banners to protect their rights, because the abnormal noise of the new car was serious and could not be solved, so they had no choice but to go to the distribution store to protect their rights. Judging from the pictures of the revelations, the banner posted on the body of the Mazda CX-4 read, "the new Mazda car is noisy and asked me to take it apart and repair it. The problem cannot be solved." According to the netizen, the basic positioning is the problem caused by reducing the cost of car paint, and there is also a strong abnormal noise in the CX-4 of the same production line, and the problem of abnormal noise also needs to be solved at a high cost, so the manufacturer does not dare to issue an official statement or even make a positive response. The netizen also.
FAW Mazda's Atz and CX-4 models broke out, and many car owners complained online that there were problems such as abnormal noise in the center console and AB pillar in the new car, which greatly affected the driving experience. With the increasing number of complaints from car owners, there was also a situation of safeguarding the rights of Mazda owners. Due to the failure of manufacturers and 4S stores to completely solve the problem of abnormal noise of new cars, the problem of abnormal noise of FAW Mazda continues to ferment online. In response to this matter, the relevant person in charge of Mazda's China Brand Department told the media, "on issues related to Atez, FAW Mazda has contacted the car owner for information understanding and docking." The technical team is also conducting problem research. ...
In the domestic independent SUV market can be called the "benchmark" brand, should be Great Wall Motor, in the past year, Great Wall Automobile sales growth reached 1.06 million vehicles, achieving four consecutive years of sales exceeded one million vehicles. But it is this so-called benchmarking brand that puts consumers in a "dilemma" of maintenance.
On Aug. 15, the new Mazda CX-4 officially launched, and the new car owners will upgrade and optimize their smart security and comfort configurations. The official guiding price is. As a modified model, the new Mazda CX-4 is consistent with the current model in appearance, still using the Mazda family soul design, the large shield intake grille is surrounded by silver chromium plated strips, and the chrome decoration is integrated with the willow leaf headlights on both sides. As a compact SUV, the new CX-4 length, width and height 4637/1855/1531mmm, wheelbase 2700mm. The interior design of the new CX-4 will not be much different from the current model.
in 2019, in the face of months of declining sales of the Mazda brand, in order to revive market sales, almost all of its models were replaced, including a number of models from two domestic joint ventures. However, since FAW Mazda brought new Atez and CX-4 models, there has been a sharp increase in the number of complaints falling into the "abnormal sound door".
Today, the ranking of car complaints over the past month has been obtained from the car quality website. In terms of brand attributes, the top 10 rankings include three independent models and seven joint venture models. From a national point of view, the models complained about are mainly Japanese models, accounting for 40%. In addition, German, legal and independent models are also on the list, of which three independent brands are on the list, two German models are on the list, and one is French. Judging from the specific ranking, the models at the top of the list are all Atez models owned by FAW Mazda, with 129 complaints in that month. The main problems of complaints are abnormal body noise, abnormal noise inside the car, abnormal noise in the center console and outlier.
According to relevant media reports, Miss Meng in Shenzhen had previously bought a Jaguar F-PACE. As a result, the car has been repaired frequently for more than two years, and there has been a brake noise problem recently, but 4S store staff said that brake noise is a normal phenomenon, and other brands have a similar situation. It is understood that the model purchased by Miss Meng has been recalled twice in 2017. In March 2017, Ms. Meng spent more than 600,000 yuan on a Jaguar F-PACE SUV at the SAIC South Jaguar 4S store. Because the F-Pace was a new Jaguar model at that time, she liked it very much. When I first picked up the car.
In October 2020, the Automobile Complaints list was first released in September, and the complaint rankings of 10 models were officially confirmed. Generally speaking, all the models on the list are joint venture brands, among which a number of FAW models stand out on the list, including FAW Mazda, FAW-Volkswagen and FAW-Volkswagen Audi. In terms of specific models, FAW Mazda Atez and CX-4 are at the top of the list for many months. these two models are frequently complained by car owners because of abnormal body noise, center console noise, brake system noise, gearbox noise and other reasons, with 129 and 122 complaints in that month. Root.
In May this year, Mr. Xu from Jiaxing, Zhejiang Province, bought a red flag HS5 from Jiaxing Heqi sales and Service Co., Ltd., the price of a naked car was 180000 yuan. Who knew that the car made a strange noise after only a week of picking up the car. At first, there were only abnormal noises in several parts, but then it gradually became serious. Mr. Xu said that at first there was a problem with the left and right AB column and the dashboard, and then there was a problem with the skylight. In the driving, you can obviously hear a similar friction sound, and the creaking sound sounds very uncomfortable. After the abnormal sound of the red flag HS5, Mr. Xu also went to the 4S store many times to reflect the problem, the 4S store.
The WEY brand is a high-end brand launched by Great Wall in November 2016, all equipped with a seven-speed wet dual clutch transmission independently developed by Great Wall. The 7-speed wet double clutch transmission carried by the WEY brand not only controls the cost and price of the vehicle, but also makes more consumers optimistic about the strength of their own brand. The WEY brand launched the VV7 and VV5 models in 2017, with cumulative sales of 86000 vehicles for the whole year. In 2018, the brand camp expanded to four models, and sales increased by 61.39% to 139000 vehicles, but there was a sudden decline in WEY brand sales in 2019.
According to the statistics of the car quality Network, a total of 8016 valid complaints were received from car owners in October 2019, an increase of 7.9% from the previous month and 28% from the same period last year. The cumulative number of complaints from January to October this year has exceeded 70000. In the list of automobile complaints in October, the complaints of the vast majority of models showed an increasing trend compared with the previous month, while the complaints of French and Japanese brands increased significantly compared with the previous month. In the top 10 of the list of complaints, the French brand Dongfeng Peugeot 408 is again dominant. According to data, Dongfeng Peugeot sold 1222 vehicles in October, compared with 226complaints in October, accounting for 18. 8% of sales.
Recently, an ideal car owner complained in a video message in the ideal official community that the ideal ONE wiper that had just been carrying the car for a week was making a serious noise. From the video sent by the owner, we can see that after the wiper is turned on, there is a slight wobble accompanied by an obvious abnormal noise. It is worth noting that at the bottom of the post, many ideal cyclists suggested that they should change a pair of wipers, and other ideal old car owners said: the way you solve the problem for the authorities is to change wipers, which has already been done before. The official wiper is still the same problem, so there are other solutions in the community, such as other wipers, coated wipers, or glass shields.
Due to the serious problem of abnormal sound of AB posts, FAW Mazda Atez suffered a large number of complaints online earlier, and even car owners' rights protection incidents occurred. Manufacturers have given solutions and official responses, it is not clear whether users can completely solve the problem, but so far there will still be abnormal complaints online, and then affect the terminal sales of Atez. Recently, it has been reported that FAW Mazda 4S store has launched a "full refund and exchange" policy to buy Atez. Judging from the posters of the 4S store, consumers who buy the whole range of Atez models can be fully refunded and exchanged before August 31, 2021, including purchase tax and compulsory insurance as long as there are abnormal noise problems. One side.
In October, the Automobile Complaints list was first released, and the ranking of Top 10 complaints was officially confirmed. Overall, the models on the list are still mainly joint venture brands, and the countries are mainly concentrated in German and Japanese brands, of which there are five models from Volkswagen brands. In terms of specific models, the model with the highest number of complaints in October is FAW-Volkswagen Suiteng, whose number of complaints has remained high, and successfully surpassed Atez to the top of the list of complaints in October, with a total of 117 complaints in that month. At present, the problem that Volkswagen Suiteng has received the most complaints is the abnormal noise and setback of the gearbox, as well as the abnormal noise and sensing of the engine.
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Mingjue HS is one of the best-selling models in China, with an official guidance price of RMB 9.98-169800. At this price, independent brands such as Harvard H6, Boyue, Chuanqi GS4, joint venture brands XR-V, Ankora and other models are strong rivals of Mingjue HS. However, Mingjue HS is not to be outdone, it also has obvious advantages in appearance, interior decoration and configuration, and is deeply loved by young consumers. The whole department of Mingjue HS meets the national 6 emission standards, which can be broken in 7 seconds, oversized panoramic skylight of 1.19mm, 10.1in touch screen, intelligent keyless entry system, Autohold active parking.
In April this year, Mr. Liang bought a Volkswagen Touguan L PHEV at the Shenzhe 4S store in Hangzhou for 280000, but only a few days after the car was bought, Mr. Liang found that there was something wrong with the car. Mr. Liang said that when the car started, there would be occasional wobbles and noises, and then Mr. Liang drove the car back to the 4S store. After testing, the staff of the 4S store told Mr. Liang that there was nothing wrong with the car. It is normal for the car to shake and make an abnormal noise when it starts. It can be seen from a video taken by Mr. Liang that the unusual sound of the Volkswagen Touguan L is indeed obvious. Mr. Liang said, in view of jitter and abnormal noise.
A car owner bought a new Volkswagen car and only drove more than 30 kilometers away, the engine made a strange noise, but he was refused to find the 4S store to return the car, saying that he could only replace the engine according to the three-package method. What exactly is the situation? On May 26th this year, Mr. Hong spent more than 200,000 yuan on a Volkswagen CC at the Yingzhong 4S store in Minhou, Fuzhou. On May 30, he went to pick up the car according to the notice of the 4S store. when Mr. Hong drove out of the car, he heard the engine "click" as soon as he stepped on the gas pedal, and then immediately returned to the 4S store for inspection, but the 4S store replied that the reason could not be found yet. How much does Mr. Hong have?
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