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  Mercedes-Benz ranked first in the annual rights protection of China Consumer Association, and the quality defect became the hardest hit area.

  On January 13, the China Consumer Association released a report on "Top Ten Hot spots of consumption Rights Protection in 2019", in which the incident of "Mercedes-Benz owners crying about rights protection caused reflection from all walks of life" has become the first major topic of social influence in 2019. The China consumers Association said that the result was calculated by the China consumers Association in conjunction with the people's Daily online public opinion data center, based on big data platform data and public opinion and social influence. Mercedes-Benz owners cried that the social impact index caused by the reflection of rights from all walks of life reached 80.5, reaching the top of the list. Review of the incident-in April 2019, a video of a woman crying on the hood of a Mercedes Benz went viral on the Internet. See.

  Benz Mercedes-Benz rights protection 2020-01-13
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  Beijing Mercedes-Benz is near the bottom of the ranking of Chinese brand quality.

  The China Automobile quality Network is sponsored by the China quality newspaper and periodical of the State Administration of Market Supervision and Administration, and the defective product management center of the State Administration of Market Supervision and Administration is a member of the National Automotive Product defect Monitoring collaboration Network. The website is committed to dealing with the issue of protecting the rights of car owners wholeheartedly. On March 15, China Automotive quality Network announced 2

  Brand quality Automobile China Dongfeng Deluxe Market Toyota Honda mainstream average Changan obvious Safety Dongfeng Honda 2023-03-16
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  The 400000 Mercedes-Benz motherboard was fired into a "Cyclops" the next day, but could not provide the source of the whole vehicle.

  Mercedes-Benz brand, as a first-tier luxury brand "benchmark" car company, seems to be increasing with the realization of domestic sales in recent years, but at the same time quality problems also appear frequently. Do not know the Mercedes-Benz brand because sales are too good, resulting in an increase in the proportion of quality problems, or really quality control is getting worse and worse?

  Mercedes Benz 2020-05-02
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  The screen of the new Mercedes-Benz car is black in 5 days, and the 4S store admits quality problems but can only repair them.

  Recently, there have been frequent quality problems in Mercedes-Benz, and another woman's Mercedes-Benz has a black screen of display and dashboard in a few days. 4S stores also admit that there are quality problems, but they can't return the car. What exactly is the situation? On June 28, a Ms. Pan in Hangzhou bought a Mercedes-Benz A200L with a price of 250000 at Zhongsheng Xinghong Mercedes-Benz 4S store. According to Ms. Pan, she chose the car because of its technological interiors, and what she likes most is this oversized display screen. But on the fifth day after picking up the car, the screen went black. Ms. Pan said she was ready to start the car, but as soon as she started the car.

  Mercedes-Benz new car 4S store 2019-07-14
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  Mercedes-Benz engine burst again, 4S store: non-quality problems, replacement needs 200000

  Mercedes-Benz rights protection incidents occurred frequently. Some time ago, Mr. Liu from Binzhou, Shandong Province, "horse-drawn Mercedes-Benz" paraded the streets to protect his rights, because the engine cylinder burst was scrapped. 4S shop concluded that the engine had signs of water intake and was not guaranteed. Recently, Mr. Shijiazhuang's Mercedes-Benz also had the problem of engine cylinder burst. 4S shop determined that the engine was caused by water or unknown liquid, which required more than 200,000 yuan to replace the engine at his own expense, which made it difficult for Mr. Shi to accept. Mr. Shi said that the Mercedes-Benz E-Class car was bought in November 2016, at a cost of more than 400,000 yuan, and has not yet been out of warranty. "on November 4, I walked from Beijing to Shijiazhuang and drove normally to Beijing Port."

  Mercedes-Benz E-class Mercedes-Benz defends its rights 2019-11-16
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  Mercedes-Benz again! The 4S store stalled when it opened again.

  According to relevant media reports, Mr. Hu from Xiamen bought a Mercedes-Benz, but soon after he left the 4S store, the engine suddenly stalled. A few days later, a similar situation emerged. Mr. Hu felt that there was something wrong with the quality of the new car and asked to change it, but the 4S store said that only after a comprehensive inspection of the vehicle could it be determined whether it could be changed. As a result, the two sides have reached a stalemate. In July, Mr. Hu bought a Mercedes-Benz C260 at a Bols Anda Mercedes-Benz 4S store in Xiang'an, Xiamen, at a total cost of 305000 yuan. As a result, on the morning of August 3, when he finished the delivery formalities, a new car happened on the way home.

  Mercedes-Benz 4S 2019-08-13
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  Mercedes-Benz again! The new Mercedes-Benz car bought by more than 300,000 is actually an accident car 4S shop: the vehicle has no quality damage.

  Last September, Ms. Tu took a fancy to a Mercedes-Benz C200 Coupe two-door sedan in a 4S store. Because the car was so popular, there was no car available in the 4S store. A few days later, Ms. Tu suddenly received a call from a salesperson who said there was a brand new Mercedes-Benz C200 Coupe and told Ms. Tu that the car had no maintenance records or quality damage. Ms. Tu went to the 4S store and found that the car had run 2500 kilometers, but because the salesperson gave a guarantee, Ms. Tu finally bought it at a price of 320000. Ms. Tu should be happy with her new car, but the reality is the opposite of the truth.

  Mercedes-Benz 4S 2019-09-21
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  Mercedes-Benz car bought less than a year, the wheel hub suddenly cracked 4S store: there is no quality problem

  In November last year, Mr. Zhang spent more than 400,000 yuan to buy a Mercedes-Benz E300L at Guangxi Longxing Mercedes-Benz 4S store. Mr. Zhang, who likes to talk about the new car, took good care of the car, maintained it on time, dared not slack off, and there was no accident. But at the beginning of this month, while Mr. Zhang was driving, the car suddenly broke down. According to Mr. Zhang, when he was driving on the road in early October, the car suddenly showed insufficient tire pressure. After inspecting the vehicle, Mr. Zhang took apart the tires and found that the wheel hub steel ring had cracked, but there was no damage to the tires. Mr. Zhang said that when the Mercedes-Benz broke down, the speed was only.

  Mercedes-Benz E300L 2019-10-21
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  Mercedes-Benz bottom beam leaves the factory is different, Mercedes-Benz 4S store: small probability to send thermos cup compensation

  I believe that for most consumers, the reason for choosing a luxury brand is its reputation for quality and high-quality after-sales, but a few days ago, the luxury brand Mercedes-Benz directly handed over a vehicle with mismatched appearance decoration to the customer because of negligence.

  Mercedes Benz 2020-03-13
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  Mercedes-Benz again! Class E "broken axle", car owners can not protect their rights

  Mercedes-Benz E-class "broken shaft" has been heard for a long time, and even "alarmed" the AQSIQ. China Automobile quality Network has already launched a solicitation on this matter, and recently there was another Mercedes-Benz E-class "broken shaft" accident in Xining. According to netizens, the car owner bought an E300L car at Qinghai Star Mercedes-Benz 4s store in March this year for about 500000 yuan. However, in July this year, while driving normally on Chaidamu Road, a broken axle on the right front wheel of the vehicle caused the steering wheel to deviate to the right, and it crashed into a white car parked on the side of the road, with only slight scratches on its body. Then the owner contacted Bao.

  Mercedes Benz 2019-08-05
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  The follow-up impact of the incident of protecting the rights of the female owner of Mercedes-Benz pushes the new three-guarantee policy.

  With the "Mercedes-Benz female owners rights incident" fermented, Mercedes-Benz for new car quality assurance policy. A brief review of the timetable of the incident: on February 25 this year, the female car owner signed a phased purchase contract in Xi'an Star to buy a Mercedes-Benz CLS 300 sedan worth about 660000 yuan. After picking up the car on March 27, the female owner said that before they opened the 4S store, they found the engine oil leak and asked to negotiate to return the car, but the two sides failed to reach an agreement. On April 9, when the female car owner Mercedes-Benz was on the hood, she communicated with the staff of the 4S store about the oil leakage of the vehicle engine. Then the video fermented online, Mercedes-Benz official.

  Mercedes-Benz new car launch 2019-05-22
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  Mercedes-Benz frequent quality problems are not affected, and the global market is growing by 12.7%.

  According to Daimler's official sales figures for July, Mercedes-Benz delivered 188857 cars worldwide, up 12.7% from a year earlier. Among them, sales in China in July were 59435, up 13% from the same period last year, setting a record for Mercedes-Benz's cumulative sales in the first seven months of July. According to the data, Mercedes-Benz has shown double-digit growth in Europe, Asia-Pacific and North America. Sales in the European markets such as Britain, Belgium, Switzerland, Portugal, Poland, Denmark and Hungary set new records for the same period in history. A total of 24612 new cars have been sold in North America and the United States.

  Sales volume global Mercedes-Benz year on year 2019-08-08
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  Mercedes-Benz Smart more than 10,000 km belt break, 4S store: genus and normal

  According to relevant media reports, Ms. Yang from Changchun bought a Mercedes-Benz smart car at the Mercedes-Benz store. As a result, the belt broke after driving more than 10,000 kilometers in a year, which led to other problems. Therefore, Ms. Yang questioned the quality of the vehicle and found the 4S store, and the other party's response was normal. According to Ms. Yang, the vehicle was purchased by herself in Changchun Star 4S store in early 2018. It took more than a year to buy, totaling 16,000 kilometers, and there were four vehicle failures before and after. In the first three times, there was something wrong with the fuel injection nozzle of the vehicle, and the reply given by the 4S store was caused by the problem of the fuel used by the vehicle.

  Mercedes-Benz Smart belt break 4S store: generic and normal 2019-10-04
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  Identification results of Xi'an Star Oil spill Mercedes-Benz: installation is not in place, shock absorber assembly quality problems

  The incident fermented for nearly a month, Xi'an Lizhixing Mercedes-Benz new car oil leakage identification results came out, showing "system shock absorber assembly quality problems." On June 12, the owner Mr. Wang bought the Mercedes-Benz E300L in Weinan Branch of Xi'an Star. When he was driving at high speed, he suddenly broke down and got off to see an oil leak. To the surprise of the car owners, the 4S store offered a full refund without maintenance or testing, but the premise was to sign a confidentiality agreement to keep the vehicle fault information confidential, and Mr. Wang had to pay 400000 in liquidated damages once the secret was leaked. Mr. Wang felt that something was wrong, so he did not sign the confidentiality agreement. Both sides also entered.

  Mercedes-Benz oil leak 2019-07-08
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  Mercedes-Benz accident again! Female car owner: the speed of the car can not catch up with the speed of the broken car!

  Ms. GE, the owner of Zhengzhou Mercedes-Benz, told the media that she picked up the car at Huisheng Mercedes-Benz 4S store in Zhengzhou at about 7: 00 p.m. on December 13. The price of the car was 470000. She then drove back to Luoyang and found the car broke down at 9 p.m. "after driving for two hours at most, the frustration of the shift is particularly serious, especially serious, and there is a strange noise," the car owner said, adding that the matter was ridiculous.

  Mercedes-Benz car failure Mercedes-Benz rights protection 2019-12-22
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  Another new Mercedes-Benz E-class car "broken axle", frightening the car owner from driving again.

  Mercedes-Benz E-class "broken shaft" has been heard for a long time, and even "alarmed" the General Administration of quality Supervision, Inspection and Quarantine. China Automobile quality Network has launched a solicitation on this matter, and recently there was another Mercedes-Benz E-class "broken shaft" accident in Guizhou. Xiang, who lives in Xingyi City, reported to the media on the 21st that her new Mercedes-Benz E300L, which she bought only two months ago, suddenly "broke its axle" while driving on the highway, so she was too scared to drive the car again and asked the 4S store to return the car. In early December last year, Ms. Xiang picked up a Mercedes-Benz E300L to Hengxin Star Mercedes-Benz 4S store in Xingyi City, Guizhou Province, which cost 58.

  Mercedes Benz 2019-02-22
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  The new Mercedes-Benz broke down the 4S store just a week ago: there is indeed a quality problem.

  Just bought more than a week of Mercedes-Benz E260L car, in the course of driving suddenly stalled, the car appeared 16 fault codes, what on earth is going on? According to Hyundai KuaiBao, Ms. long from Lianyungang bought a Mercedes-Benz E-Class sedan at Lianyungang Star 4S store at the end of March this year, which cost more than 310000 and broke down just eight days after taking it home. According to Ms. long, out of love for the new car, it seldom drives after it is bought. On April 5, when Ching Ming Festival was on holiday, she was going to drive with her family to the scenic spot, but after getting on the highway, she encountered a traffic jam and looked at the long queue on the highway.

  Mercedes Benz 2021-04-14
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  4S store can not provide the source of engine replacement, car owners angry: no longer buy Mercedes-Benz!

  The engine is a very important part for the car, and it is also very distressing for people to replace it when they encounter quality problems. Recently, Mr. Weng of Fuzhou bought an imported Mercedes-Benz cla220 on Mercedes-Benz Star in 2017. there was an abnormal engine noise in July this year. After inspection by the 4s store, he admitted that it was the quality problem of the engine and was willing to replace it with a new engine. According to Mr. Weng, the 4S store said after testing the vehicle that the problem was engine cylinder wear and the need to replace a new engine, which is a vehicle quality problem, so it can be guaranteed after sale. However, Mr. Weng is dissatisfied with the after-sales attitude of the 4s store.

  Mercedes Benz 2019-11-21
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  It is exposed that Mercedes-Benz G-Class will stop selling from now on. Is the price increase too severe or is it a serious quality problem?

  Today, Mercedes-Benz sales and Services, Mercedes-Benz Financial and authorized dealers jointly launched the Service Convention, emphasizing the legal compliance of operations and the transparency of services and charges. clearly pointed out that "no bundling" and other prohibited behavior. Immediately, an internal email notice was exposed online that the sale of the G-Class of Mercedes-Benz suspected of "price increase" was suspended. The email said: "due to the service measures for some G-Class vehicles (including G500 and G63), please suspend all retail sales of G-Class (including G500 and G63). We are making this a top priority with the after-sales department.

  Sales Mercedes-Benz suspension 2019-05-23
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  The female car owner in Xi'an bought a Mercedes-Benz and began to burn engine oil many times after 8000 kilometers.

  ​ following the previous Xi'an "Mercedes-Benz woman" incident triggered public opinion, Mercedes-Benz brand quality control issues frequently attracted social attention. Recently, in a Mercedes-Benz 4S store in Xi'an, there was another incident that caused car owners' dissatisfaction with the protection of their rights due to the problem of displaying faulty lights for no reason.

  Mercedes Benz 2020-06-10